Connect People to Experts
Big Bet 2
Enable customers to self-service by account management by delivering One Intuit Account Manager.
Tech Bet 4
Enable marketers, analysts, data scientists and agents to deliver personalized experiences in near realtime by building The Customer 360 Graph and populating three fit-for-purpose views: Marketing CDP, Financial Identity, and CRM.
Big Bet 1 - Input Goal 7
Have a point of view based on data, experience, and instincts. Make the call and own the outcome. Speed matters, because the greatest risk is standing still.
Be Decisive
The quantified outcomes we want to achieve as a company.
OUTCOME METRICS
Disrupt Small Business Mid-Market
Big Bet 5
Increase Velocity of features we rollout to customers through a combination of build, buy and/or partner on Customer Identity and Access Management technologies
Tech Bet 7
Deliver simplified and secure sign-in experiences that make it easier for consumers to access Turbo
Big Bet 3 - Input Goal 21
Small diverse teams drive our work and 90% of the decisions are made here. We accelerate each other in pursuit of our mission. We break down barriers. Together, we are one Intuit.
Win Together
The key deliverables that drive outcome metrics.
INPUT GOALS
Unlock Smart Money Decisions
Big Bet 3
Enable customers, both consumers and small businesses to collaborate and share data with experts and partners through granular access control and consent capabilities
Tech Bet 4
Deliver step-up authentication (e.g. FIDO Step up or OTP support) as a compliance solution for TurboCash
Big Bet 3 - Input Goal 25
We speak the truth and assume best intent. We value trust above all else. We hold ourselves and others accountable to the highest standards in all we say and do.
Integrity Without Compromise
Represents the key deliverables that you will accomplish within the fiscal year
ANNUAL INPUT GOALS
Revolutionize Speed to Benefit
Big Bet 1
Reduce Sign Up as a barrier for new customers starting their taxes or expense tracking and make it easier for returning customers to sign in and recover their accounts
Tech Bet 8
Complete financial identity integration with Customer 360 to create a unified customer financial profile by Q4 FY20
Big Bet 3 - Input Goal 7
You’re here because of your unique talents and the fire in your belly to do something meaningful. It shines through in ways that raise the bar for all of us. Never stop growing.
Be Passionate
Represent a click-down in detail from the annual input goal and has a significant impact on the annual progress in the next 90 days
QUARTERLY INPUT GOALS
Be the Center of Small Business Growth
Merge efforts into a Unified Intuit-wide Fraud Prevention Platform to be the focal point for all fraud signals.
Tech Bet 25
Build money movement platform that delivers the features and benefits required by the TurboCash team to support market launch Q2 FY20 and scaling by early Q4.
Big Bet 3 - Input Goal 14
We are proud of the products we deliver because they inspire the imagination and exceed expectations. We create and build our brand in all the work that carries our name: Intuit.
Deliver Awesome
There are this many Big Bets
5