Management
How many Sub-Themes were introduced in the Primary focus article by Frisby, Thibault, and Kikulis (2004)?
8
How many Activities are performed in the VicHealth example?
3
What action is made in order to repair trust through Apology-Expressing regret?
Make apologies and amends.
What does IOR stand for?
Inter-organizational Relationship
Activity Two in the VicHealth example was used to provide a ________ representation of relationships between partnering agencies.
Visual
Based upon the subsection checklist, how many numbers are used to "Score" each section.
Answer: 5
(0,1,2,3,4)
What are the two control methods used to manage IOR’s?
(1) Formal control and (2) Informal social processes
What did Sporting Clubs Provide to the Lead Agency in the VicHealth example?
Sport facilities, Equipment, and Coaches
Within the repairing trust checklist, name 2/4 of the subsections associated with repairing trust.
Any 2 of the following:
How the trust was violated? , Can we afford an apology? , Do we have an alleged understanding of what went wrong? , and Is there a less cumulative group that can be shielded off?
According to the presentation, Informal processes, specifically mutual trust, play a key role what?
Overcoming the challenges and tensions that inevitably arise when dealing with partners
How many overall partners were there in the VicHealth Example?
6
- Youth Housing Agency - State Youth Dept
- Sporting Clubs - Secondary College
- Local Gov Youth Services - Lead Agency (CHS)
What are the 3 Steps to repair trust?
Step 1: Stop the escalation of distrust
Step 2: Establish a platform
Step 3: Repair trust, step by step
According to the presentation, What is Mutual trust as an informal process directly linked to? Name an example to explain.
Formal control facilities.
Examples: The objectives and strategies set out by partners, policies, contracts and formal agreements.
What was the 'Type' of connection that existed between the Lead Agency and the Local Government Youth Service in the VicHealth example?
A Networking Relationship
Name the 3 Approaches to repair trust
Repair through...
1. Apology-Expressing regret
2. An Increase in Control-Stability
3. Shielding off-Combative groups