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HBO MAX facts

100

How many hours of premium entertainment does HBO MAX have?

10,000

200

Is HBO MAX available internationally?

No, HBO Max is only available in the U.S., Puerto Rico, and U.S., Virgin Islands.

300

What devices does HBO MAX come preloaded on?

The HBO Max App comes preloaded on AT&T TV and Android phones with AT&T service, making it easier to stream all your favorite content.

400

How many user profiles can you create on HBO MAX?

Customers can keep track of their favorite shows, set parental controls, get push notifications, create up to 5 user profiles, and download content to watch offline.

500

How many devices and concurrent streams can you use with HBO MAX?

Up to 10 devices per HBO Max account. Maximum of 3 concurrent streams using the HBO Max App and hbomax.com.

Ways to Get HBO MAX

100

How can you get HBO MAX with AT&T Wireless?

Included at no extra charge with Unlimited Elite, Unlimited &More Premium, and additional eligible unlimited plans.

200

How can you get HBO MAX with AT&T Video?

Included at no extra charge with eligible AT&T video packages.

300

How can you get HBO MAX with AT&T Internet?

Included at no extra charge with AT&T Internet 1000 service.

400

Can you get HBO MAX if you're an existing HBO Subscriber?

Yes

500

Will customers that have retired Unlimited plans that include HBO such as Unlimited Choice II, Unlimited &More Premium receive HBO Max since those plans include HBO?

Yes

Current promotions - Requirements

100

What is the required trade in value for a National Trade-In Offer (Upgrade)?

$35

200

What is the required trade in value for a National Trade-In Offer (Upgrade)?

$60

300

Which plans are required for current promotions for Consumer and Signature customers?

The below answers are correct

Unlimited Starter, Extra, Elite

Unlimited 55+

Unlimited & More and Unlimite & More Premium

Unlimited Plus and Unlimited Plus Enhanced

Unlimited Choice, Choice Enhanced, and CHoice II

Unlimited Double Play/ AT&T Unlimited Plan (TV required)

Unlimited Value Plan

400

Do CRU customers and FirstNET customers require an Unlimited plan?

No

500

What is the cancellation restriction?

If an existing voice line is cancelled within 90 days after activating a new line for this offer, monthly credits stop.  

• Credits will stop if a customer:  
  • Cancels an existing voice line within 90 days of activation
  • Cancels an existing voice line on the same day as the new activation
  • Ports from a postpaid wireless account to Cricket or AT&T Prepaid
  • Changes a voice line to a tablet or watch line

Trade-in promotions

100

Which iPhones qualify for a trade in promotion (New line)?

iPhone XS, iPhone 11 Pro, iPhone 11 Pro Max

200

Which androids qualify for a trade in promotion (New line)?

Note10, S20+, S20 Ultra, Z Flip, Galaxy Fold

300

What is the trade in promotion for an iPhone 11?

$300 off an iPhone 11 with an upgrade and $35 trade in 

400

Which iPhones qualify a trade in promotion (upgrade)?

iPhone XS (max credit $600)

and

iPhone XS Max, 11, 11 Pro, 11 Pro Max (max credit $300)

500

Which androids qualify for a trade in promotion (upgrade)?

uaSamsung

S10, Note10, Note10+ 5G, S20, S20+, S20 Ultra, Galaxy Z Flip, Galaxy Fold (Max credit $300)

 LG

G8X ThinQ, V60 ThinQ 5G (Max credit $300)

Google

Pixel 4 & 4 XL (Max credit $300)

Other Promotions

100

How much is a Samsung Tab S5e with the purchase of a Samsung Smartphone?

$5 per month

200

How much is an iPad 7th Gen with the purchase of an iPhone?

$5 per month

300

Who can receive 3 months of free service?

Nurses and Doctors

400

What is the current Apple Watch promotion?

BOGO for $200 off

500

How much can a CRU customer get off an iPad Pro?

$422