Common Facts
How long does it take for an account to provision?
24-hours
What record type is used when initally creating a BuSS Swap ?
VTU Record Type
A duplicate SKU refers to matching Profile ID. True or False?
False
What is the name of the team that is responsible for creating the renewal opportunity? W
Global Customer Success (GCS)
The acronym for SVT stands for?
Sales Velocity Team
Who can remove the BuSS Lead indicator from an account?
Sales Enablement
Who should you select as the contact when looping out a BuSS quote?
You can chose anyone, they will not recieve a copy
In the current state, if there are three duplicate SKUs, how many contracts and quotes, would the rep need to generate?
6
Name at least three things GCS should include in their SOC.
SO/PO Number
Service Start Date
Termination Date
ESN
How many SVT babies have been birthed over the past year?
3
What is the purpose of an ECPD ID?
Includes all customer's information, SKU's, plan pricing.
What information should be sent to the team that is emailed to process the swap?
Copy of signed changed order, BuSS quote and SKUs
The go-live solution resolves for both new business and expansion opportunities. True or False
False
Will an opportunity be created for renewals. Yes or No
No
Which teammates dog has killer abs?
Sheran
Do all accounts require SPOC approval?
No. Only Retail orders need SPOC approval
Should you sale confirm the opportunity before changing the record type?
Yes
In future state, VBG will key each line item individually in order for the BuSS Header and BuSS Quote to match. True or False
False
Does a BuSS renewal need a BuSS SW Header to close the opportunity?
No SW is needed for BuSS Renewal
Who has a cosmetology license?
Kristen
What does BuSS stand for?
BuSS Solution Store
What is the record type the opportunity should be switched too after you have a header?
NS Contract Re Write
If a sales representative generates a contract with three SKU lines for Driving Style...(Select all that apply):
A: Send quote to wireless once the contract is signed
B: Reject header
C: Split opportunity into three
B & C
Does the amendment extend the contract for 12 or 6 months?
6 months
Who is afraid of ducks?
Quan