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WFH Spirit Week

100

This theme name is the same as man showing off his muscles

what is flexin' Friday?

200

this theme takes us back, way back...

what is throwback thrusday

300

famous words, captions and phrases popularized and shared on the internet

what is meme Monday?

400

delicious dishes

what is taste Tuesday?

500

this theme was all about what we do to keep ourselves entertained

what is we collect Wednesday?

Meeting Reminders

100

We no longer close out applications for these alerts in CA 

What is a compliance closure or alert?

200

you should remain logged into this communication device throughout the entire day

what is the group chat

300

an enhancement to make it easier for our customers to send us documents in june

what is an email link to upload docs?

400

a report that captures anytime you clear fraud on an application without completing the snapshot

what is the CIP remediation report

500

outlines specific errors on applications along with the solutions to fixing those

how to fix errors in rows

FPF

100

AAME

What is the screen to leave memos in c3?

200

IAED

what is the screen to review notes in C3?

300

You will specifically see notes saying: AZFPF||**DO NOT DISCLOSE TO CUSTOMER**|| FIRST PARTY FRAUD FOUND|| CRA2||

What in looking in the IAED screen and reviewing memos, how can we tell if the account is closed?

400

"Unfortunately, the account has a past due status and cannot be reviewed. Once payment posts and the past due status is removed, please call us and we can review the account at that time."

what do we tell the customer if they don't qualify for the reinstatement?

500

RAPID INCREASE IN REVOLVING, || 2. TOO MANY ACCOUNTS OPENED RECENTLY, || 3. TOO MANY REQUESTS OF CREDIT OR REVIEWS OF CREDIT --

what are examples of closure notes we can read to the caller?