How are you?
Which of these is not considered to be a key category of emotional intelligence (EQ) skills?
- Self Regulation
-Motivation
- Empathy
- Sympathy
Sympathy is not a key category of EQ
According to Daniel Goleman (2006), the five key domains of emotional intelligence skills are self-awareness, self-regulation, motivation, empathy, and social skills. Sympathy is a response to someone else’s emotions based on our own past experience and is not considered to be a sign of emotional intelligence.
What is defined as the feeling or quality of being thankful, and being ready to both show appreciation and return kindness?
Gratitude
Gratitude means being thankful and being ready to show appreciation and to return kindness. It is one of the foundations for cultivating happiness, at work and outside of work.
What does the acronym “ANT” stand for?
Automatic Negative Thoughts
Automatic negative thoughts (ANTs) are unhelpful thoughts that our brains often jump to when bad (or sometimes good) things happen to us. They can trigger unhelpful emotional reactions and behaviours in us and have a negative impact on our mood.
Which of these is considered the most significant way senior leaders can contribute to a positive work culture?
All of these are important actions that can help create a positive work culture, but senior leaders have the added, important responsibility to clearly and consistently communicate their organization’s vision, values and goals.
Which of the following are effective ways to build your personal resilience?
All of these are effective practices to help you build your resilience. Other practices include making a list of past challenges and how you overcame them, monitoring and gently correcting the language you use with yourself, and connecting to others for support.
What percentage of people have mental health?
Just like we all have physical health, we all have a state of mental health. Whether our mental health is poor or good, it needs to be protected and nurtured. As noted by the World Health Organization, Without mental health there can be no true physical health.
How many people will experience a mental illness this year?
About 20% of the population will experience a mental illness in any given year.
If you imagine the worst possible outcome of challenging situations or circumstances you may be falling into this common thought trap…
Catastrophizing involves assuming that the worst-case scenario is also the most likely scenario. For example, you might make a mistake at work and get agitated because you assume you’ll be fired as a result. To get out of this thought trap, try challenging yourself to identify some other, more realistic outcomes instead.
Which of these are not one of the 13 factors that support psychological health and safety in the workplace?
“Health and wellness” is an umbrella term that describes an overarching goal for many workplaces. The factors that support psychological health and safety contribute to a work culture where health and wellness—including physical and mental health—are prioritized.
True or False: People who experience a mental illness cannot recover.
People can and do recover from mental illnesses. Recovery, in this context, means living well in spite of the presence or absence of symptoms of a mental illness. Though some illnesses may not go away completely, recovery and living a good life are still possible.
Which of the following are effective ways to build your personal resilience?
All of these are effective practices to help you build your resilience. Other practices include making a list of past challenges and how you overcame them, monitoring and gently correcting the language you use with yourself, and connecting to others for support.
True or False: Stigma can lead to discrimination of individuals with mental health issues.
Stigma includes negative attitudes and behaviours toward people with mental health issues. It can come from many places including news, other media, or personal stories. These negative attitudes and behaviours are often based on inaccurate information but can cause us to treat people with mental health issues in ways that are unfair or discriminatory.
True or False: Having clear leadership and expectations is important for creating a culture that supports mental health.
Clear leadership and expectations are factors that support psychological health and safety in the workplace, according to Canada’s National Standard for Psychological Safety in the Workplace.
Which of these phrases is not considered stigmatizing toward someone with a mental illness?
"They are experiencing a mental illness"
All other phrases listed don’t use person-first language. Person-first language avoids identifying or labelling the person based on their health condition.
True or False: When providing an accommodation to an employee, an employer has the right to know everything about the employee’s health, including their diagnosis.
The information an employer needs in order to provide an accommodation may vary but is generally limited to understanding how a health condition is impacting functioning and performance at work. Specific information about diagnosis or treatment is not usually required.
By labelling our moods, we can:
Labelling our moods increases our self-awareness and allows us to take time to reflect on the patterns we may fall into that perpetuate negative moods and emotions. By doing so, we can better regulate our moods, and respond to situations with emotional intelligence.
Which of these is a common, unhelpful thought trap we can fall into?
All of these are types of negative thought traps we may fall into and describe common automatic negative thoughts (ANTs) we may experience that are often untrue or inaccurate.
Which of these is not considered to be a key category of emotional intelligence skills?
According to Daniel Goleman (2006), the five key domains of emotional intelligence skills are self-awareness, self-regulation, motivation, empathy, and social skills. Sympathy is a response to someone else’s emotions based on our own past experience and is not considered to be a sign of emotional intelligence.
What signs might you see in a colleague who is struggling with their mental health?
While they may not be due to a mental health problem or illness, marked changes in behaviour at work are signs that you should reach out, express your concern, and ask if you can provide support or assistance.
Mental illnesses are disorders that affect the way we:
Mental illnesses can cause a wide range of symptoms that affect our cognition (thinking), emotional state (feelings), and behaviour (actions), in ways that are unique to each of us.
When workplaces are safe, supportive and mentally healthy, employees at all levels:
When organizations foster a psychologically safe work culture, employees at all levels are more engaged, productive, and collaborative—and they are more likely to bring issues and new ideas forward without fear, all of which is good for business.
Who is ultimately responsible for creating a positive work culture in any workplace?
Everyone has a role to play in creating a positive work culture. Leaders, managers, and employees can all take specific actions to set the tone for a safe, supportive and mentally healthy work culture.
Feeling momentarily upset because a co-worker was rude to you is an example of a(n):
Emotion and mood are words that are often used interchangeably, but there are differences. Emotions, are short-lived feelings that come from a known cause. We feel many emotions each and every day. Moods are different. They tend to last longer, may not be tied to a specific cause, and have more to do with how we feel about ourselves and the world in general.
The ability to monitor present experiences with a focus on awareness and acceptance is called:
The ability to be fully present, aware and accepting of what we’re experiencing is called mindfulness. Mindfulness has been linked to a number of positive benefits for both mental and physical well-being.
Which of these is not considered to be a component of gratitude?
Gratitude involves expressing appreciation, taking action based on appreciation, and experiencing a general sense of goodwill toward others. Receiving and responding to appreciation from others relates to emotional intelligence and positive self-regard.