Digital Services
Soft Skills
Types of Accounts
Types of Loans
Departments
100

An app that allows member's to transfer between accounts and keep record of their transactions. 

What is Mobile Banking?

100

Take notice of and act on what someone says

What is listening?

100
A transactional savings account with a $5.00 minimum balance.

What is Card Savings?

100

A loan that has collateral. 

What is Secure Loan?

100

Where members go to process transactions.

What is MSR line?

200
Make a deposit by taking a picture of the front and back of your check.

What is Remote Deposit Capture?

200

A phrase we tend to use in more situations than needed. 

What is 'I'm Sorry'?

200

A savings account with a higher interest rate for ages 18 and under. 

What is KidsCount Savings?

200

A revolving line of credit with a low minimum monthly payment.

What is a Flexline?

200

Who members contact to take out a personal secure or unsecured loan.

What is Consumer Loan Dept?

300

Micro-deposits that are transferred to the member's savings account when a debit card is used.  

What is Round Ups?

300

The ability to demonstrate understanding and share the feelings of another.

What is empathy?

300

A checking account that has a minimum balance of $1000.00 and a fee for going under. 

What is Dividend Checking?

300

A loan for a business' new building or remodel.

What is Commercial Loan?

300

Department responsible for finding, screening, recruiting, and training job applicants, and administering employee-benefit programs.

What is HR?

400

An online platform that enables member's to pay outside vendors.

What is Simplipay? (Bill Pay)

400

Expressing your thoughts, ideas, opinions or beliefs without showing disdain when others express theirs. 

What is Respectfully Disagreeing? 

400

An account with a fixed term and interest rate that members use for investments. 

What is Share Certificate?

400

A revolving line of credit where the amount available is based on the amount of equity in the home.

What is HELOC?

400

Promotes your business and drives sales of its products or services. It provides the necessary research to identify your target customers and other audiences.

What is Marketing?

500

An online banking tool that helps members keep track of their budget.

What is Money Desktop?

500

A situation in which you have offended someone, hurt someone, or done something wrong.

What is an appropriate time to apologize?

500

Deposits into this account enters member's into prize drawings.

What is Saver Sweepstakes?

500

A preliminary evaluation to determine if the credit union is able to lend to the member and to what amount.

What is Pre-approval?

500

Who members contact to take a loan out for building a new structure on farm land.

What is Commercial Dept?