Sales Communications
Foundations of Sales
Sales Psychology
Persuasive Speech
Wild Card
100

This is what the extra time between the listener and the speaker is called.

What is bonus time?

What is lag time?

100

This is what the initials "ABC" in the sales world stand for.

What is "Always Be Closing"?

100

This is the deepest craving in human nature.

What is appreciation?

100

This is what the ethos persuasive speech appeals to.

What is the logical?

100

These are the two types of games you must identify if you're going to last in the world of business.

What are the finite game and the infinite game?

200

This is a must in order to establish a connection with employers early in the conversation.

What is to say the name of the employer 3 times in the first 5 minutes?

200

This is the way you seal the deal in sales.

What is Follow-Up?

What is Eliminate Buyer's Remorse?

200

This is the social-emotional skill that helps us feel and understand the needs of others.

What is empathy?

200

This is what the pathos persuasive speech appeals to.

What is the psychological?

200

This is the question you are asking in the 3rd Jewel of Sales.

What is "What do you want or what do you need?"

300

In the time it takes the average speaker to say 120 words, the listener can process up to this many words.

What is 800 words?

300

This is a clue that the employer may be ready to commit.

What are buying signals?

300

These are the 4 different personality types that help us decode how to appeal to the buyer.

What is Blueprint?

What is Action?

What is Nurturing?

What is Knowledge?

300

These are the three kinds of persuasive speech.

What is pathos?

What is ethos?

What is logos?

300

This is the cardinal rule of the 4th Jewel of Sales.

What is to only repeat what the customer wants or desires?

400

These are 2 out of the 4 elements of an introduction.

What is eye contact? 

What is smile?

What is handshake?

Who do you shake hands with or acknowledge first?

400

Once you work to do everything right in the pitch, this is what you must not forget.

What is ask for the sale?

400

This is when a buyer has 2 or more conflicting points of view about the same subject.

What is cognitive dissonance?


400

This is what the ethos persuasive speech appeals to.

What is the emotional?

400

This is the name of the history-making worker's experiment on the 1920's and 1930's.

What were the Hawthorne Experiments?

500

These are the 3 blocks to listening.

What is Make Light and Take Flight?

What is Fight to be Right?

What is Selective Listening?

500

You say this as a result for receiving a business card in the Asian culture.

What is "shi shi" or "shi shi nee"?

500

These are the 4 positive byproducts between listening and appreciation.

What is understanding?

What is communication?

What is relationship?

What is trust?

500

These are the 2 types of persuasive speech that are used in the irrational decision-making process of a buyer.

What are ethos and logos?

500

This is something I learned in class this week that hasn't been mentioned yet.

What is __________?