Learner Dashboard
As a learner, how do you register for an upcoming Fraud Awareness course?
Learner Dashboard -> Course Catalog -> Safety & Security Category -> Select Course -> Select session -> Register
OR
Search for the course -> select course -> Select session -> Register
From the admin dashboard, how can you switch to your learner side?
Select the profile icon -> learner experience
or
select dashboard -> overview -> learner side
How do you filter the course list to only show active courses?
Course -> Courses -> Filter icon -> Filter by status/active -> Add Filter
How do I pull a course roster report, in order to send it to a SME?
Courses Tab -> Active Course Layout -> Select course -> View Activity Report -> Generate Report -> Sort by date
Can you tell us how to attach a resource document to a course?
Course Tab -> Active Course Layout -> Select Course -> Edit -> Resources
If I am a learner and want to view all of the WASH, Shelter & Settlements & Economic Recovery & Market Systems course descriptions on one page, how do I do this?
Course Catalog -> Technical Sectors -> Change top right viewing to the 2nd option -> Lists all courses and their descriptions
Tim requested a report from you in May, which you provided. Today, Tim sent an email saying he cant find it, can you resend it. How can you find that same report you sent Tim without running the data again?
dashboard -> overview -> my generated reports -> select report
For the upcoming BHA Fundamentals July course, Carol reached out to determine the dates, times and venue for the course. Can you walk Carol through how you would access this information for the July course?
Courses Tab -> Active Course Layout -> BHA Fundamentals -> Edit -> Sessions -> Pencil icon next to July session -> Schedule Tab
How do I pull an enrollment history report? (Ex: Fraud Awareness - who has taken it since Jan. 2019?)
Courses Tab -> Active Course Layout -> Select Fraud Awareness -> Course Enrollments -> View Historic -> Filter by date completed -> Generate report -> Sort accordingly
What are 2 types of automatic course messages that have been enabled by the LMS team?
1. Session Enrollments
2. Session Update/Cancelation Notices (***still sorting out)
3. Session Reminders
4. Course Completion (both online and ILC)
How does one see a list of their learner activity?
Where can you find resources to help with different topics in Absorb?
Click the help icon in the top right -> select view support site -> select knowledge base
How do you view a learner's transcript?
users -> users -> filter by name -> select name -> user transcript
How do I view a report of inactive users in Absorb?
Users tab -> Filter by Status/Inactive -> Generate report
What is our current course cancelation protocol/process?
Canceled Course! -> Inform SMEs -> Inform Participants -> Email Danisa
Danisa then updates the date in Absorb & updates calendars/other documents