Coaches' info
PPC quiz
Scavenger Hunt
Miscellaneous
100

I want to know the coaches names

What are Cynthia, Tessy, Claudia, and Roland 

100

a merchant calls in and wants to verify an account, what are we able to accept

what is Debit card ?

100

this is an account not used in 60 day

What is Dormant ?

100

what is your TLs name?

Who is Robert Grisby III ?

200

Which coach is older ?

Who is Roland?

200

What items can a stop payment be placed on?

What is ACH & Checks ?

200

I got a fee for withdrawing out of my savings account why?

What is regulation D ?

200

I need to know the cut off times for a bill pay again?

What is 8 p.m. ET on any business day 

300

which coach likes pink?

Who is Cynthia?

300

During check verification what information can we verify for a non-customer?

What is account number?

300

I need to do a stop payment on my Bill pay not received

What is Admin tool, MMCSR, billpay activity

300

I received a letter that says escheated, what does that mean?

what is account is considered abandoned ?

400

What Language does Roland want to speak ?

What is Spanish

400

What accounts do NOT qualify for debit card coverage?

What is High school checking and what is Chase Secure

400

I am sending an international wire, how much would that cost me ?

What is $40?

400

I was stuck on the free way and I couldn't make a deposit, can you refund those $34 for me?

What is Goodwill?

500

what are the 2 departments the coaches come from?

What is Escalations and CPC

500

During authentication we are able to receive authentication responses from non-account owner

What is never?

500

Someone is sending me money from Germany and I need the bank Address

What is 

270 Park Avenue

 New York, NY 10017

500

When a customer comes in high risk verified it is ok to release the address before they state it right?

What is False?