Hot Topics
Winter Operations
Reservations
Safety
Employees
100

A confidential number determined through a variety of factors and used to manage the number of guests on the mountain.

What is capacity?

100

Vail Resorts is implementing this new system to provide safe and enjoyable experience, no matter what day a guest chooses to visit.

What is the reservation system?

100

These will be required while loading and riding on chairlifts and in gondolas, inside all buildings, and during all ski and snowboard lessons.

What are face masks?

100

All on-site employees will undergo these daily.

What are health screenings?

200

A day after/during an substantial snowfall in the mountains, characterized by excited skiers and snowboarders.

What is a powder day?

200

The owners of 7 Priority Reservation Days.

What are pass holders?

200

We are managing the number of people on our mountains, on chairlifts and gondolas, and in our restaurants, so that we can maintain this.

What is physical distancing?

200

These passes will be exempt from the guest reservations system. (2 answers)

What are employee and dependent passes?

300

If a guest no longer plans to use their reservation, they should perform this action by 12 a.m. of the planned ski or ride date.

What is a cancellation?

300

Keystone's projected Opening Day.

What is November 6?

300

If a guest or employee feels this way, we ask that they remain home.

What is sick?

300

We are actively doing this to employ both seasonal and year-round positions.

What is hiring?

400

In addition to the use of markers, ski and snowboard equipment will help physically distance guests while waiting in this loading area.

What is a lift line?

400

Following historical practice, we open these as soon as possible to allow for the amazing mountain experience our guests have come to expect. (2 answers)

What are lifts and terrain?

400

The Priority Reservation Days booking window. 

What is November 6 - December 7?

400

The federal suspension through the end of this year prevents us from pursuing these visas. (2 answers)

What is J-1 or H-2B?

500

A-Basin used this controversial system to randomly draw guest names for skiing or riding access.

What is a lottery?

500

The core ways we are keeping guests safe this winter. (3 answers)

What are 1. requiring face coverings, 2. allowing for physical distancing (including on lifts and gondolas), and 3. managing access to our mountains?

500

During this time, we should be able to accommodate everyone who wants to be on our mountains.

What are the vast majority of days?

500

The virus causing coronavirus disease 2019.

What is COVID-19?