C1 Lesson 1
C1 Lesson 2
C1 Lesson 3
C2 Lesson 1
1

It is the process of coordinating and overseeing the work performance of individuals working together in organizations, so that they could efficiently and effectively accomplish their chosen aims or goals.

Management

1

He established the bureaucracy.

Max Weber

1

An individual engaged in management activities.

Manager

1

It refers to the factors or elements affecting business organization.

Business Environment

2

It involves determining the organization’s goals or performance objectives, defining strategic actions that must be done to accomplish them,  and developing coordination and integration activities.

Planning

2

It is a management philosophy that focuses on the satisfaction of customers, their needs, and expectations.

Total Quality Management 

2

They are also known as operational managers and are responsible for supervising the organization’s day – to – day activities

Frontline or Lower - Level Managers

2

They are those who ensure the organizations continuous flow of needed and reasonably priced input or materials required for producing their goods and rendering their services.

Suppliers

3

It refers to the optimal use of scarce resources – human, financial, physical, and mechanical  - in order to bring about maximum productivity.

Efficiency

3

He is a managing director in a big coal mining company.

Henri Fayol

3

It enables managers to think of possible solutions to complex problems.

Conceptual skills

3

This is the ongoing tracking of trends and occurrences in an organization's internal and external environment that bear on its success, currently and in the future.

Environmental scanning

4

These are the Intrinsic Nature of Management.

Coordination, Efficiency, Effectiveness

4

He noticed the workers’ mistakes and inefficiencies in doing their routine jobs, their lack of enthusiasm and the discrepancy between their abilities and aptitudes and their job assignments; thus resulting in low output. Because of these observations, he tried to identify clear guidelines for the improvement of their productivity.

Frederick W. Taylor

4

Three types of Managerial role.

Interpersonal, Informational and Decision – making

4

SWOT stands for?

Strengths and weaknesses, opportunities and threats

5

The five Functions of Management.

Planning, Organization, Staffing, Leading and Controlling

5

The Four Theories/Approach of Management

Scientific Management Theory

General Administrative Theory

Total Quality Management

Organizational Behavior Approach

5

Three types of managerial role under interpersonal.

Leader, Liaison and Figurehead

5

PEST stands for?

Political Situations, Economic Situations, Sociocultural Situations and Technological Situations