Einstein 360
An option in Einstein 360 where we can check the customers user ID.
What is Users & Preferences?
Determine the speed of the internet the customer is getting on the modem.
What is Bootfile?
A process of transferring a phone number from another carrier
What is Porting?
Allows customers to experience streaming content without having a full pledge cable service.
What is Xfinity Flex?
He is the founder of Comcast
Who is Ralph Roberts
Also known as ITG 2.0.
What is Actions?
It is the current email platform.
What is Dovecot?
A phone feature that allows the customer to use Voice2Go.
What is Advance Call Forwarding?
Small set of file that determine if a cable box is updated.
What is Frimware?
The date Comcast purchased the cable company
When is Nov. 13, 1963
The proper way of closing an account in Einstein after a call.
What is End Session?
Is what EMTA stands for.
What is Embedded Multimedia Terminal Adapter?
Is What IMS stands for.
What is Internet Protocol Multimedia Subsystem?
Apps like Amazon Prime and Netflix that customers can access on Xfinity X1.
What are Over-the-Top(OTT)?
The year Comcast became a public company.
When is 1972?
Allows the account to auto-populate when a call comes in.
What is OneCTI Toggle Switch?
Is what DHCP stands for.
What is Dynamic Host Configuration Protocol?
A telephone number linked to a secondary user ID for Voice2Go.
What is a Virtual Telephone Number?
A feature of Xray that allows agents to view customers view.
What is Share Screen?
The accountant which is a co-founder of Comcast.
Who is Julian Brodsky?
It shows the role of an agent that determines the access limitation in Einstein.
What Is About Einstein?
The number of combinations can be created on an IPV6
What is 3.4 Undecillion combinations
What is Customer Proprietary Network Information?
The codename for Xfinity X1 operating system.
What is Xcalubur?
The name of the cable company before it became Comcast
Whatr is Tupelo Community Antena Inc.