ART
Making A Complaint
Let's Think!
Triggers
The Feelings of Others
100

What does the A stand for in ART?

What is Aggression!

100

What is the first step in making a complaint? 


HINT: You need to decide....

Decide what your complaint is

100

Explain Anger Control

Being able to have control of your anger. Knowing your triggers, knowing how you can be in control of the situation by controlling your actions and the way you respond to things that make you angry. 

100

The first step in anger management is..

Knowing your triggers...Knowing when you're angry and what made you angry

100

What is the first step in recognizing that someone is upset? 

Watch the other person

Notice tone of voice, posture, and facial expressions

200

What does the R stand for in ART?

What is replacement!

200

What is the second step in making a complaint?

HINT: You need to decide who....

Decide who to complain to

200

What is the A in ABC's of Anger? 

What does the A mean? 


Can you answer both? DOUBLE POINTS!! (400 PTS) 


A = ANTECEDENT 

What led to the problem?

200

Give an example of how people can be a trigger...

People do thing or say things that may cause you to be angry. 

200

What is the second step in understanding the feelings of others? 

Listen to what the other person is saying

Try to understand the content

300

What does the T stand for in ART

What is training!

300

What is the third step in making a complaint? 

HINT: Tell...

Tell the person your complaint
300

What does the B mean in ABC's of Anger? 

What does the B stand for? 


Can you answer both?? DOUBLE POINTS! (600 PTS) 

B = BEHAVIOR

What did you do? (What was your response?) 

300

Can you give an example of how situations could be a trigger?

Trying to get ahead, achievements, winning, but something is stopping you from accomplishing this. 

300

What might be the third step in understanding how someone is feeling? 

Figure out what the person might be feeling.

They may be angry, sad, anxious, and so on

400

The purpose of this program is to...

What is teach us how to communicate our anger in an appropriate way. 

400

What is the forth step in making a complaint?

HINT: Tell that person what...

Tell that person what you would like done about the problem

400

What is the C in ABC's of Anger? 

What does the C stand for? 


Can you Name both?? DOUBLE POINTS!! (800 PTS) 

C = CONSIQUENCES 

What were the results of your behavior? 

400

How might triggers be internally?

Something inside of you that makes you angry or frustrated. 

Negative self statements


400

What is the forth step in understanding how someone is feeling?

 Think about ways to show you understand what they are feeling.

300 pt bonus if you can tell me how we can do that

500

Tell me one thing that you have learned from ART so far. 

(Open ended) 

500

What is the final step in making a complaint?


HINT: ???

Ask how he/she feels about what you have said
500

Share something with the group that you may still need to work on when it comes to your anger, and something that has improved. 

(open ended) 

500

Explain the activity we did last session. 

HINT: We made bracelets

We focused on what situations may trigger us, and then tried to imagine how others may feel and things that may trigger them. 

500

What is the final step of understanding someone's feelings? 

Decide on the best way and do it.