Get
Explain Engage and Acquire
Engage and interact with clients and try to acquire them onto black tile. Great way to engage is with a “did you know” statement
Name 3 ways we give added value to our client
BI, GIFT CARDS, FINDMORE, JCP Rewards and JCP Credit...etc
Find my perfect shade of Rare foundation
Observe them using the Sephora app or CIQ technology to color match
How do you apply Rare foundation?
Shake, 4 dots or stripes depending on coverage...etc
Who, who, and You
Skill practice or observe with client
What is the B in BE Available and why is it important
Body language/ we want to be welcoming and approachable
What is the “why” behind Give them 3
Explain why do we add on complimentary and must have items
Look up the reviews of___________
Pull product and have BA look up reviews on Sephora app
What is the Rare IMPACT FUND
Listen for mental health, resources, $100million in next 10 years, 1% of sales...etc
How much more does a client spend when using a gift card
38%
Give an example of a “Did you Know” statement
Did you know we launched a new brand Rare Beauty...Did you know it’s under $30...etc
This or that activity
Listen for questions to narrow down between two products
FINDMORE Makeup by Mario
Observe BA utilizing FINDMORE
What is the Rare botanical blend
Water lily, lotus flower, gardenia
What is SWAT
Sell what’s available today and give example