Hygiene & Professionalism
When working with food, what would you do to maintain proper hand hygiene?
Wash hands regularly
Wear gloves
No jewelry
What is non-verbal communication? Give an example of good non-verbal communication for the workplace.
Appearance
Tone of voice
Eye contact
Smile
Good posture
What is the purpose of a Cover Letter?
To introduce yourself to a potential employer and interest them to consider your resume.
Name 2 types of footwear that are not acceptable in a professional workplace.
Sandals
Flip flops
Moccasins
Name 3 social skills for the workplace.
Empathy
Teamwork
Verbal/Non-verbal communication
Listening
What is the difference between a chronological and functional resume?
Chronological - Highlights your work experience from most recent to oldest.
Functional - Skills grouped by job function, and then lists job experience near the bottom of the document
What should you do if you get in a disagreement with a co-worker?
Answers may vary.
What's the difference between praise, criticism and feedback?
Praise: An expression of approval
Criticism: An expression of disapproval based on perceived mistakes or faults
Feedback: Constructive information about someone's performance for a specific task
Name 3 places to search/apply for jobs.
Indeed
Glassdoor
Company websites
What is professional language? How can you avoid the use of unprofessional language?
Do not swear
Avoid inappropriate topics
Do not share too many personal details
Do not ask personal questions
If ever you're having trouble with a task at work, what steps would you take to get the necessary help to overcome this challenge?
Listen to directions carefully, ask for clarifications
Try the task if possible to show initiative
Be resourceful
Contact your co-worker/supervisor for assistance
What's the difference between hard and soft skills? Provide an example for each if possible.
Hard skills - technical, job-specific skills. These are teachable (ex: Microsoft Office).
Soft skills - Interpersonal skills. Shows character (ex: Reliability, Teamwork, Communication).
Name 5 ways to improve your personal hygiene.
Shower regularly
Brush teeth daily
Wear deodorant/antiperspirant
Wash hands
Cover your mouth when you cough/sneeze
Assume that you work at Pizza Pizza. You notice that your co-worker, who is very quick at making pizzas often ends up dropping many toppings when transferring the pizza into the oven. What feedback would you give him?
Remember to be respectful and include a strength, point for improvement and words of encouragement, if possible.
Name some important information to include in your resume, regardless of which job you're applying for.
Contact info
Education
List of skills
Work and volunteer experience