7.1 key terms
what is something you want to be achieved in a certain period of time
Goal
what are the five functions of management
planning, organizing, staffing, leading, controlling
what is the ability to influence others to reach a goal
leadership
how many levels of management are there
3
what is the authority structure in a company from the highest to the lowest
chain of command
what is a process for holding meetings so that they are orderly and democratic
parliamentary procedure
what is the practice of organizing time and work tasks to increase personal efficiency
time management
how many steps are there for teams
5
what is showings how each employee position within the company interacts with others in the chain of command
organizational chart
list three ways in which authority within a business may be organized
chain of command, organization chart, organizational chart
what is a group of two or more people working together to achieve a common goal
team
how many functions of management are there
5
what is the process of controlling and making decisions about a business
management
what are the typical duties of first-line managers
coordinates and supervises the activities and duties of employees
what is a process in which a neutral person meets with each side of a negotiation in an attempt to find a solution that both sides will accept
mediation
the four plans are strategic ,tactical, operational and ______
contingency
what is an outline of the actions needed to accomplish a goal
plan
list three common leadership styles
autocratic, democratic, laissez fair
what is when individuals involved in a conflict come together to discuss a compromise
negotiation
the four management functions are organizing, staffing, leading, and_________
controlling