Memory and storage
Which type of memory module is mainly used in laptops?
A. DIMM
B. SODIMM
C. SIMM
D. RIMM
What is SODIMM
A user brings in a smartphone for repair. The device is unable to send/receive calls or connect to WiFi. All applications on the device are working unless they require connectivity. Which of the following is MOST likely causing the problem?
Select one:
a. Tethering
b. Disabled hotspot
c. Airplane mode
d. VPN
What is Airplane mode
You want to print 10 copies of a document that has total 9 pages and also want that pages 1-6 separated from 7-9 while printing. Which of the following printer configuration options will you use to fulfil these requirements?
A. Quality
B. Orientation
C. Collate
D. Duplex
What is Collate
What is the port for HTTPS?
What is port 443
Which of the following resources is the MOST critical when using cloud file-storage synchronization applications?
Select one:
a. I/O bandwidth
b. CPU utilization
c. Disk speed
d. RAM utilization
What is I/O bandwidth
A feature that allows users to store files in cloud-based when necessary, but can be removed when space is freed up, is known as:
A. broad network access.
B. rapid elasticity.
C. resource pooling.
D. on-demand.
What is on-demand
Which of the following filters packets based on rules defined by a network administrator?
A. SaaS
B. DNS server
C. Firewall
D. Firmware
What is a firewall
Multiple users report that the network printer, which is connected through the print server, is not printing. Which of the following should a technician do first to remedy this situation?
A. Replace the USB cable.
B. Clear the print queue.
C. Restart the users' PCs.
D. Reinstall the drivers on users' PCs.
What is clear the print queue
A technician wants to block remote logins to a server. Which of the following ports should be blocked?
Select one:
a. 443
b. 21
c. 80
d. 23
What is Port 23
A systems administrator wants to take advantage of the benefits of the major cloud providers while retaining some data and services in the local datacenter. Which of the following types of cloud model should the administrator consider?
Select one:
a. Private
b. Hybrid
c. Community
d. Public
What is Hybrid
A customer wants to upgrade a PC’s internal storage to have more room to store backups, photos, and videos. The new storage should be large enough to avoid expanding again next year. Which of the following BEST meets these needs?
Select one:
a. 3TB HDD
b. 50GB NAS
c. 500TB SAN
d. 512GB SSD
What is 3TB HDD
Joe, a user, sets up an IMAP connection on his smartphone to connect to webmail. Joe is able to view email, but he receives an error message when trying to send a message. When viewing the mail client’s configuration, Joe sees a valid SMTP server and port. Which of the following should Joe check NEXT to resolve the issue?
Select one:
a. Ensure the SSL/TLS option is being used
b. Make sure the smartphone is not in airplane mode
c. Check that the account password is still valid
d. Configure the email account as a POP3 connection
What is configure the email account as a POP3 connection
A user reports that printing on heavy cardstock paper results in the image smearing if touched. When printing on plain paper, the problem does not occur. Which of the following would be the best troubleshooting step to perform?
A. Replace the toner cartridge.
B. Change the paper feed rate.
C. Clean the transfer roller.
D. Increase the fuser temperature.
What is Increase the fuser temperature
Which of the following channels would commonly be used on an 802.11 wireless network?
Select one:
a. 6
b. 8080
c. 17
d. 802
What is channel 6
The feature that allows users to store files in cloud-based when necessary, but can removed when space is freed up, is known as:
Select one:
a. synchronization application
b. shared resources
c. resource pool
d. on-demand
What is on demand
A customer has two 8GB sticks of 2400-speed DDR4 installed in slots 1 and 2 of a computer and wants to add more RAM. The customer purchases two additional 4GB sticks of 3200-speed DDR4 and installs then in slots 3 and 4. While installing the RAM into the board, the user notices the board has “quad channel” etched near the RAM slots. Which of the following can be said about the user’s channel configuration after upgrading the RAM?
Select one:
a. The computer is utilizing three channels.
b. The computer is utilizing four channels.
c. The computer is utilizing two channels.
d. The computer is utilizing one channel.
What is the computer is utilizing 4 channels
A user is no longer able to browse the Internet after returning from vacation. The user is able to log in and navigate to the local intranet, but not to any outside sites. A technician pings a well-known website by name but gets no reply. The technician then pings its IP address and gets a reply. Which of the following commands will MOST likely resolve the issue?
Select one:
a. ipconfig /flushdns
b. ipconfig /setclassid
c. ipconfig /release
d. ipconfig /all
What is run iponfig and flush the DNS
An organization wants to print some color copies of the same agreement to go to several departments and customers. Which of the following printers will be the quickest?
A. Impact printer
B. Dot-matrix printer
C. Thermal printer
D. Laser printer
What is Laser printer
Jennifer, a technician, has configured a firewall on a TCP/IP network. A filter has been applied to block all ports. She wants to enable sending and receiving of emails on the network. Which of the following ports will she open?
Each correct answer represents a complete solution. Choose two.
A. 443
B. 110
C. 25
D. 20
What is 110 and 25
A technician wants to set up a virtual machine in a public cloud environment. Which of the following cloud models should the technician use?
Select one:
a. PaaS
b. DBaaS
c. IaaS
d. SaaS
What is IaaS
A technician needs to routinely run scripting commands in Linux but does not want to walk over the server
room every time to perform the task. The technician also travels between buildings and has a Windows 10
laptop with 4GB of memory and a fully partitioned 500GB hard drive.
Which of the following steps should the technician take to resolve this issue? (Choose two.)
Select one or more:
a. Install Linux on a new ext3 partition.
b. Create a Linux LiveBoot CD.
c. Repartition the hard drive.
d. Increase the memory to 8GB.
e. Add another 500GB hard drive.
f. Install a Linux guest VM.
James, a technician, wants to transfer files between two systems. Which of the following protocols will help him?
Each correct answer represents a complete solution. Choose two.
A. SCP
B. FTP
C. NTP
D. OSPF
What is FTP and SCP
Which of the following USB connector standards is designed for USB peripherals, such as printer, upstream port on hub, or other larger peripheral devices?
A. USB Type-B
B. USB Type-A
C. USB Mini-B
D. USB Micro-A
What is USB-type B
A server administrator is setting up a new server for the company's network. Which port and service should be open to allow the newly installed server to assign IP addresses for the devices connecting with the network?
Each correct answer represents a part of the solution. Choose two.
A. 67
B. DHCP
C. SSH
D. 22
What is port 67 and DHCP
Which is the ability to quickly increase or decrease the amount of resources required from a cloud service provider?
A. On-demand self-service
B. Rapid elasticity
C. Measured service
D. Resource pooling
What is Rapid Elasticity