Illumina
Guess this TS manager
Canadian, Old jokes, Has many "isms"
Who is Jim Gordon
March 2019
When did DCP launch?
Sequencing company that Illumina bought
What is Solexa ?
First sequencing instrument Illumina launched
What is the GA?
He is a frequent flier customer from Florida and loveeessss talking to TS
Who is Dr. Deb?
The ILMN museum at HQ is named after him
Who is Jay Flatley?
We thank our inbox loggers
Who are Bushra and Breanna?
company with 24sure test
What is BlueGnome?
I can solve crimes using this
What is the MiSeq FGx?
He is from MD Anderson with a booming voice.. but he is amazing and we love him
Who is Dr. Lou Ramagli?
Illumina President
Who is Francis deSouza?
The most hated product in tech support
What is PrepTab?
Super fast DNA aligner
What is Edico
NGS pregnancy test
What is the NIPT?
He is from NIH and usually needs followup from TS post GTA.
Who is Dr. Yan Luo?
This person in our board of directors is a Nobel prize winner
Who is Frances Arnold?
My go to resource for troubleshooting
What is the Megaguide / KB?
an acquisition that did not happen last year
What is PacBio?
I can run array and sequencing on this
What is the NextSeq 550
This is an AMR account with >50 MiSeqs
What is Histogenetics
The age at which Francis deSouza enrolled at MIT
What is 16?
Which TS manager was a customer before joining support?
Who is Andrew Kale?
a spinoff and an acquisition
What is GRAIL?
This is our most favorite instrument
What is the MiSeq?
Guess this TS manager
1) Texan 2) Baker 3) drinks Diet Coke like water
Who is Michael Herren?