System Knowledge
The Medable Site app can be used on which of the following platforms?
iPhone
iPad
Android phone
iPad
Name one CS team member in the Digital Solution Designer role
Syed Zariff
Dario Baricevic
Christopher Chung
Susie Nimitpattana
In what city is Medable's official headquarters located?
Palo Alto, CA
What does SOP stand for?
Standard operating procedure
This is a substance that has no therapeutic effect, and is used as a control in testing new drugs
Placebo
This tool is used to distribute and download Medable Android apps for testing before they are available in the Google Play Store
App center
This person was the first Medable Customer Success team member
Jared Klingeisen
Medable's CEO, Michelle Longmire, specializes in this branch of medicine
Dermatology
What is the name of the quality management system (QMS) used by Medable?
Qualio
What does IND stand for?
Investigational New Drug
Name the 4 of the 6 task types
Survey
Consent
Nucleus Consent
Eligibility
Pre-defined Active task
Authentication
These responsibilities are part of which CS team job role?
Technical Project Manager
In what year was Medable founded?
2015
This is used to report, document, investigate, and correct variations in established processes and procedures.
Non-Conformance
According to the FDA, for a trial in this phase an experimental study drug or treatment is given to large groups of people. Researchers confirm its effectiveness, monitor side effects, compare it to commonly used treatments, and collect information that will allow the experimental drug or treatment to be used safely.
Phase 3
Which of these is not an official Medable release?
Patient app web 1.0
Site App 1.6
Study builder 4.10
Patient app iOS 4.11.2
Site App 1.6
This CS team member once gave a TED talk
Safiyah Ismail
Name five of the six Medable core values
Be Significant
Be Excellent
Be Resilient
Be the Strongest Teammate You Can Be
Be Inclusive
Always Do the Right Thing
Name the five phases in the current Medable Implementation Project Plan
Phase 1: Onboarding and Product Planning
Phase 2: Configuration
Phase 3: User Acceptance Testing
Phase 4: Deployment
Phase 5: Maintenance & Rollout
James Lind is considered the first physician to have conducted a controlled clinical trial of the modern era. His 1747 study compared different treatments to this disease. Hint: He was inspired to conduct this trial while working as a surgeon on a sailing ship.
Scurvy
What are the default subject statuses for a newly created study in study builder?
new
consented
complete
This team member has the highest number of Jira tickets assigned to them in the customer success Jira project.
Steph Adamkiewicz (728)
Which live study using the Medable platform has had the most study participants?
The Oregon Health and Science University's Health Oregon Project (HOP) study (7k+)
What is the ID number of the Customer Implementation Process SOP? SOP-__
SOP-23
The Health Insurance Portability and Accountability Act (HIPAA) was enacted to modernize the flow of healthcare information, stipulate how personally identifiable information maintained by the healthcare and healthcare insurance industries should be protected from fraud and theft, and address limitations on healthcare insurance coverage. In what year was it enacted into US law?
1996