HANA
How many HC05 alerts we had for 2020?
Total : 4568
For HANA service: 2490
Q1 960
Q2 705
Q3 548
Q4 276
For HANA Cloud: 2078
Q1 ~100
Q2 193
Q3 761
Q4 1024
What is the new team name of "T&I Cloud Operations Leonardo and Analytics"
TI Cloud Operations Analytics and Intelligent Technologies a.k.a. AIT
Name the 5 pillars of SAP?
Tell it like it is
Build bridges not silos
Embrace the differences
Keep the promise
Stay Curious
Who was the first KanBan Master?
Martin Boev
Who is known with his sad stories for steaks and snickers?
Stanimir
Name the colleagues who were the first converted I-users of the team? When? (year; month)
Tony, Ivailo and Pavel - January, 2020
How many TICO principles do we have?
All our customers can work
We are all on the same team
We trust, support and understand each other
We communicate professionally
We identify and celebrate our successes
Name all ticketing systems we have used?
Total:5
JIRA
BCP
SPC
GitHub
Bugzilla
Who’s #1 favorite to the HR colleagues?
Rumen
Who owns the fastest BMW?
Simo
How many changes did the lssh go through?
We don't know :D Too many
Which is the KPI that made the most significant improvement?
TTI
When was SAP Labs Bulgaria founded?
2000
What was the ringtone for a new BCP
Birds
Who is known for his/hers affinity for animal prints
Marta
Колко нови сървиса сме ъпдейтбали през 2020
20
In how many projects HANA Cloud ops team member is involved?
10
TICO transformation Program
TICO KPIs - Toni Zhelev
Team Charter - Toni Zhelev
Global meeting setup - Toni Zhelev
Common retrospective Format - Pavel Nikolov, Ivan Andreev
Identify the Data Repositories which are critical for Daily ops tasks - Tsvetina Stefanova
Customer communication Project - Rumen Barzakov
TICO Internal Projects
One TICO workspace - Dimitar Peykov
TTI Targets 2020 Pavel Nikolov, Georg-Nikola Pavlov
One Operations Center (TiCO Sofia Location) - Kristian Sionyan
TICO onboarding guide - Marta Markova
How many offices we have in Sofia ? Name each of them and when were they opened?
Total :4
SOF01 - 2000
SOF02 - 2017
SOF20 - 2018
SOF03 - 2020
Name the colleagues who have a cat? Name the colleagues who have a dog?
CAT:
Kostadin, Tony, Simo, Kiril, Rene, Iliya
Dog:
Kiril, Veselin, Milena, Blago
Who is known as the Lord of the Automations
Iliya
With how many service teams do we collaborate for HANA Cloud?
13
Who was the first topic owner?
Currently we have 6 topic owners in Sofia:
IM Pavel and Georg-Nikola
PM - Ivailo and Ivan
Service On-boarding - Aleksandar Milushev
Retrospectives - Ivan
System Monitoring - Tony
Change Management - Georg-Nikola
Name the new SAP strategy?
REINVENT How Businesses Run
Who are the people in the photo from the First Christmas party ? The photo is still in the office
Alex Raychev, Vladimir Makaloski, Kliment
Who is known as the most naughty on the team
Kostadin