Know Your Team
Marriea Layton, Syreeta Clavier, and Athena Stewart
Who are the teammates that were previously with SHPS?
In Progress/Progress Started
What status should you set the BI to after creating the BI case?
Next step on the BI case
What is the 1st step when creating an IA case?
This teammate would like become a trainer at Sonexus.
Who is Ella?
Talitha Dismuke
Who is the Program Manager
Member ID, Group #, RX BIN, RX PCN, Effective date, Plan type and sub type
What fields are required in the Health Plan
In Progress/Progress Started
What status should you set the IA to after creating the IA case?
During an Ice breaker session, this teammate stated the iPhone and other Apple products is something that has amazed her during her lifetime.
Who is Rebecca?
Kyth Stein
Who is the Program Supervisor
EDI Request Sent
What notification will the Retrieve Program Coverage button generate if all information for the BI is correct?
IA number, Good From and Good Until Date
What is required in an approved IA case?
During an Ice breaker session, this teammate stated her area of expertise is "One call resolution."
Who is Breeana?
This teammate enjoys Cinco De Mayo
Who is Shacova Taylor?
Comments, OOP, DED, Coverage status, Copay/Coinsurance
What is required for the program coverage?
30 day before PA expires reminder
What task must be created in an approved IA case
This teammate stated the best piece of advice she's ever been giving is "Keep going and never quit."
Who is Chakeisha?
This teammate is a self-proclaimed "Weather GeeK."
Who is Karen Crow?
Initial BI, EI Check and Reverification
What are the BI types?
Payer's website, Cover My Meds, ePA, via Phone, etc...
What are ways to submit a PA?
This teammate previously worked with Express Scripts for 19 years
Who is Nicole?