In the past...
My colleague ______ (be) extremely helpful yesterday. She showed me how to use the new computer system.
was
Name 3 appropriate small talk topics.
Today's meeting will be ______ (short) than yesterday.
shorter
We need to make our communication better. We must ________communication.
improve
He ________ (speak) to clients on a daily basis.
speaks
They _____ (be) very sociable and friendly at the conference last week.
were
True or false: a) It is okay to ask someone who they voted for when engaging in small talk, b) it is okay comment on someone's expensive house, car, clothes, or vacation.
False & False! Keep money and politics out :)
Some clients are _______ (difficult) to work with ______ others.
more difficult, than
A small but often profitable market is a _______ market.
niche
Currently, we ________ (try) to figure out how to restock quickly due to high demand.
are trying
He _____(have) exceptionally good sales results last quarter.
had
Name 2 things you should not do in a formal email.
1. use slang
2. use humor (unless absolutely certain)
3. use first names
4. use abbreviations
5. be too personal
If you order in bulk, I can give you a ______ (good) price.
better
What are two words that mean "to make"?
manufacture and produce
____ you ever been on a business trip abroad?
Have
We ______ (hold) a meeting yesterday to discuss the 3rd quarter strategy.
held
Change these sentences to a question form:
1. Leave the contract on my desk before you leave.
2. Send me an invite for the meeting, please.
3. Let me know when you're finished.
1. Do you mind leaving the contract on my desk before you leave?
2. Could you send me an invite for the meeting?
3. Do you mind letting me know when you're finished?
Michelin has _______ (high-quality) tires than other companies.
higher quality
We _______ (give) service to customers all over the country.
provide
_____ you ____ my keys today? I can't find them.
Have you seen my keys today? I can't find them.
He wasn't very _______. He often came late to meetings with clients.
reliable
Name the six steps in a professional email.
1. say hello/ open
2. reference to previous contact
3. main point
4. extra information
5. reference to future contact
6. say goodbye
Last year our revenue was $10,000,000.
This year, it was only $2,000,000.
This year...
This year was much worse than last year.
There are a lot of tasks and stress to ______ (deal) with at the end of the year.
cope
He ______ ______ in the office all week. He's _______ (work) from home until next Tuesday.
He hasn't been in the office all week. He's working from home until next Tuesday.