Definitions
Culture
What are the beliefs, behaviours, customs of a society
soft skills
What is integrity, punctuality, team work, integrity, positive attitude, work ethic, initiative, flexible, conflict resolution, punctual, dependable,
Advice
Use would or could to give advice
patience
What is being able to wait for something without becoming upset, frustrated or angry.
values
What are the beliefs about how others should be treated?
What are the things a society or a person feels is important?
business etiquette
What is communication, eye contact, show respect, be open, dress appropriately
feedback
Use would or could to give feeback
punctual
What is be on time - or even 10 minutes early?
workplace
What is the place where a person works?
hierarchy in the workplace
What are the levels of responsibility? Owner, boss, CEO, supervisor, workers
Ask questions
Use would or could to ask questions
integrity
What is honesty and having strong moral principles - know and do what is right?
communicate
What is how a person shares ideas, gives messages.
informal
What is casual - dress, talk, call boss by first name,
Directive
Use would or could to give a directive
team work
What is working well with others to accomplish the same goal or task.
vocbulary
What are the words that make up a language?
workplace rules
What is .....
Re word this sentence:
Send that report now!
What is
Would you please send the report as soon as possible.
Could you send that report now, thanks.
equality
What is everyone - regardless of age, gender, ethnicity, religion, sexual orientation - has the right to respect and fair treatment.