What is a recheck?
A request for reconsideration of the Monetary
What is an overpayment?
Benefits were paid to and received by a claimant to which he/she was not entitled to.
Who can file an appeal?
Claimants or employers.
What triggers a New Hire ROBO call?
Claimant appearing on the national or state new hire report
What is the name of the card that is mailed to the claimant once they are approved?
TB1
If the discrepancy with wages are in VUIS what should you attach to the B28?
Social Security Card
What screens can be used to detect an overpayment?
04, 07, 13 and W6
What are the levels of the appeals process?
First Level, Commission Level and Circuit Court
What screens contains New Hire information?
41/42
Training hours must be a minimum of how many hours per week?
30
The work address on a B28 has to be
A Virginia Address
What are the overpayment screens?
09, 14 & 05.
What determinations can be appealed?
All determinations can be appealed
If the claimant calls the CCC and they have a New Hire Letter, what should you do?
Complete the New Hire form on Omega
Who will determine whether or not the training program will be approved?
A&A Deputy
What type(s) of proof of wages are acceptable?
1099,W2, Check Stubs, Written Payroll Records from the employer.
What is an IB14?
A request of reconsideration of out of state wages.
How long does the claimant/employer have to file an appeal before it is considered late?
30 days
If the New Hire screens only show the corporate or payroll name, what should you do?
Research elsewhere to find the business name
What screen is used to check trade act information?
DTRA
In what cases would you need to complete an IB14?
If the out of state wages are missing or incorrect.
How are overpayments detected?
Issue settings, Referrals and BPC Cross Match
If a claimant has questions regarding their appeal, what should you do?
Transfer the claimant to the Appeals Unit
What is the New Hire Directory?
A database that stores information about individuals who have been listed as hired within a given time frame.
If a claimant advises you they are in a training program that is WIA approved they should fax/mail a letter of ________________.
Approval and training schedule.