Claims
Miscellaneous
Virtual Meetings
Corporate Application
Products
100

Only 12 months from date of service

WHAT IS FILING LIMIT?

100

I want more money for this service.

WHAT IS RECONSIDERATION (OF PAYMENT)?

100

Having to repeat yourself in conversation.

What is the mute button?

100

The information contained in this manual applies to all providers for all products administered through HAP, Alliance Health and Life Insurance Company and HAP Preferred.

What is the provider billing manual?

100

A plan where Medicare is Primary and Medicaid is Secondary.

What is MMP?

200

The 11 digits needed for drugs

WHAT IS THE NDC?

200

You can find me under the Remittance tab: Various answers allowed.

WHAT IS check#?

200

Ok Can everyone see my screen?

What is Teams?

200
 This section lists the Prior Authorizations list, Specialty List, Codes that require the NDC, Preventative Service list, etc.

What is the Procedure Reference List?

200

Dual Eligible Special Needs Plans  enroll individuals who are entitled to both Medicare and medical assistance from a state plan under Medicaid

What is DSNP?

300

This tells you if patient was seen in the office, emergency, UC, etc.

WHAT IS PLACE OF SERVICE (POS)?

300

Where providers can check claim status, benefit status and obtain RA’s.

What is the provider portal?

300

Phrase stated when attempting to speak when others are trying to speak at the same time.

What is 'Sorry go ahead"

300

Enter the subscriber's 9 digit Facets ID
 plus 00 suffix to view

What is the Summary of Benefits and Coverages? (SBC).

300

To be eligible Beneficiaries must be a permanent resident of Michigan and have original (Medicare Part A and B).

What is HAP Medigap Plan?

400

In Facets when a paper claim is submitted and manually processed you find the microfilm # here

IS CLAIM INFO TAB?

400

Where we document all provider calls and inquires

What is Pega?

400

In virtual land I can be anywhere I want to be.

What is virtual backgrounds?

400

I can review all PI corporate application resources by navigating here.

What is SharePoint?

400

Dental, Vision, Hearing, OTC, Fitness are offered to MA members.

What are supplemental benefits?

500

Which status code, found in Facets, tells you claim was only priced

WHAT IS 14?

500

This is the process by which a health insurance company determines if it should be the primary or secondary payer of medical claims for a patient who has coverage from more than one health insurance policy.

WHAT IS COB ( COORDINATION OF BENEFITS)

500

Attempting to join a meeting with no other colleagues present.

What is the Lobby?

500

Providers can send their claims to a service provider (billing service or claim software vendor) 

What is Clearing House?

500

Is a Jointly funded state-federal program that provides healthcare coverage to low-income beneficiaries.

What is Medicaid?