What Do Customers Expect?
How Will We Need to Change?
100

Technical Expertise

What are thoughts from Anthony Lombardi?

100

Cybersecurity

What are thoughts from Nicole Hopkins?

200

Personalization and Self Service

What are thoughts from Kayla Randall and Cara Roll?

200

Proactivity

What are thoughts from Sandy Holland?

300

Accelerated Smart Device Uptake

What are thoughts from Tammy McKay?

300

Transparency

What are thoughts from Neil Saunders?


400

Playing in the market

What are thoughts from Patricia Duran?

400

"Retail like" mindset

What are thoughts from Ryan Anderson?

500

Cleaner, Greener, Reliable

What are thoughts from Rustyn Sherer?

500

Data Agility

What are thoughts from Camila Martins-Bekat?