Unit 1: Business and its Environment
Unit 2: People in Organizations
Unit 3: Marketing
Unit 4: Operations and Project Management
Unit 5: Finance and Accounting
100

Someone who takes the financial risk of starting and managing a new venture.

What is an Entrepreneur?

100

The art of motivating a group of people towards achieving a common objective.

What is leadership?
100

The market price that equates supply and demand for a product.

What is equilibrium price?

100

Intangible capital of a business that includes human capital (well trained and knowledgeable employees), structural capita (databases and information systems) and relational capital (good links with supplier and customers)

What is intellectual capital?

100

The ability of a firm to be able to pay its short-term debts.

What is liquidity?

200

A business with mainly social objectives that reinvests most profits into benefitting society rather than maximizing returns to owners.

What is a social enterprise?

200

The ability of managers to understand their own emotions, and those of the people they work with, to achieve better business performance.

What is emotional intelligence?

200

Identifying and exploiting a small segment of a larger market by developing products to suit it.

What is niche marketing?

200

Two inputs within the transformation process.

What are Resources, Land, Labor and Capital?

200

The purchase of assets that are expected to last for more than one year, such as building and machinery.

What is capital expenditure?

300

Two of the three main objectives of all social enterprises.

What are economic, social and environmental? (2 of 3)

300

The internal and external factors that stimulate people to take actions that lead to achieving a goal.

What is motivation?


300

Research that leads to numerical results that can be statistically analyzed.

What is quantitative research?

300

One of the measures of productivity.

What are labor productivity (number of units per worker) and capital productivity?

300

Two of the three main sources of short-term external finance.

What are bank overdrafts, trade credit, and debt factoring?

400

Boasts the advantages of an owner who is in complete control and keeps all profits.

What is a sole-trader organization/company?

400

Leadership style that leaves much of the decision-making to the workforce -- a 'hands-off' approach and the reverse of autocratic style.

What is Laissez-faire leadership?

400

When the population has been stratified and the interviewer selects and appropriate number of respondents from each stratum.

What is quota sampling?

400

The ability of a business to vary both the level of production and the range of products following changes in customer demand.

What is operational flexibility?

400

An asset is sold to a company that agrees to pay fixed repayments over an agreed time period -- the asset belongs to the company.

What is a hire purchase?

500

Legal formality that states the name and address of the company as well as the maximum share capital for which the company seeks authorization; it must be completed before a company can be established.

What is a Memorandum of Association?

500

A sense of inner fulfillment reached by feeling enriched and developed by what one has learned and achieved.

What is self-actualization?

500

The formula used to calculate market share.

What is (firm's sales in time period/total market sales in time period) x100?

500

Factors that cause average costs of productions to rise when the scale of operation is increased.

What are diseconomies of scale?

500

An internal source of finance for limited companies.

What is retained profit, sales of assets, and reductions in working capital?