ALWAYS?
WORKING AS A TEAM IS ALWAYS THE BEST WAY TO WORK.
FALSE - ALTHOUGH IT HAS MANY BENEFITS IT DEPENDS ON THE JOB ETC.
WHAT ARE 3 RESPONSIBILITIES OF A FRONT DESK CLERK.
GREETING TRAVELERS
ANSWERING PHONES
GIVING ROOM ASSIGNMENTS
SELLING SNACKS
MAKE RESERVATIONS
WHAT IS THE NUMBER ONE SOFT SKILL NEEDED TO BE SUCCESSFUL IN A RETAIL CAREER. WHY?
CUSTOMER SERVICE
WHAT IS THE PURPOSE OF A RESUME
SHOWS POTENTIAL EMPLOYERS YOUR WORK HISTORY, SKILLS EDUCATION AND CERTIFICATIONS
VOLUNTEER JOBS ARE OK BUT DO NOT REALLY COUNT AS EMPLOYMENT.
FALSE - THEY CAN BE LISTED IN THE SAME AREA AS PAID WORK AND CAN SHOW YOU HAVE DONE SPECIFIC WORK -
WHEN YOU WANT TO QUIT A JOB, YOU SHOULD AWAYS GIVE YOUR EMPLOYER TWO WEEKS NOTICE THAT YOU ARE LEAVING.
YES - THAT IS CONSIDERED THE CORRECT TIME TO LET THEM KNOW - SO THEY CAN HIRE TO REPLACE YOU.
WHICH TWO EMPLOYEES AT A HOTEL MAY BE THE FIRST TO INTERACT WITH THE GUESTS
VALET
FRONT DESK CLERK
BELL CAPTAIN - IF OUTSIDE OR IN LOBBY
WHEN YOU ANSWER THE PHONE AT MIKE'S VIDEO SHOP, WHAT IS THE PROFESSIONAL WAY TO ANSWER THE CALL?
GOOD MORNING/AFTERNOON ETC
MIKE'S VIDEO SHOP
JUSTIN SPEAKING
(HOW MAY I HELP YOU?)
WHAT INFORMATION SHOULD BE INCLUDED IN YOUR PERSONAL INFORMATION AT THE TOP OF YOUR RESUME
FULL NAME
ADDRESS
EMAIL ADDRESS
GOOD PHONE NUMBER
IF A FRIEND MISSED THE BUS AND WILL BE A LITTLE LATE TO WORK - IT IS OK TO GO AHEAD AND CHECK THEM IN SINCE THEY WILL BE THERE IN A COUPLE OF MINUTES.
NO - NEVER. NOT GOOD TO DO FOR YOUR JOB SECURITY AND NOT GOOD FOR THE FRIEND.
YOU SHOULD ALWAYS CHECK YOUR PAYSTUB WHEN YOU GET PAID AT WORK.
YES - EVEN COMPANIES CAN MAKE MISTAKES AND YOU NEED TO MAKE SURE YOUR PAY IS CORRECT
HOUSEKEEPING STAFF NEED TO HAVE EXCELLENT CUSTOMER SERVICE SKILLS.
YES - EVEN THOUGH THEY WORK ALONE USUALLY IN THE HOTEL ROOMS THEY HAVE TO GREET CUSTOMERS AND KNOCK ON THE HOTEL DOORS TO ASK PERMISSION TO ENTER.
IF YOU ARE DEALING WITH AN ANGRY CUSTOMER AND YOU NEED TO GO GET A SUPERVISOR - WHAT SHOULD YOU ALWAYS DO.
EPLAIN THE PROBLEM TO THE SUPERVISOR OR SENIOR STAFF BEFORE THEY GO TO TALK TO THE CUSTOMER.
YOU DON'T NEED A RESUME IF YOU HAVE NEVER WORKED AND ARE YOUNG.
THERE ARE WAYS TO WRITE A RESUME THAT HIGHLIGHT YOUR VOLUNTEERS JOBS, PERSONAL STRENGTHS AND SKILLS YOU MAY HAVE.
SOME ADS REQUIRE A RESUME BE SUBMITTED WITH THEIR ONLINE APPLICATION
IT IS OK TO CALL IN NOW AND THEN TO WORK AND LET THEM KNOW YOU CAN'T WORK IF SOMETHING INTERESTING COMES UP. THEY CAN ALWAYS CALL IN SOMEONE ELSE.
FALSE - AND IF YOU DO THIS EVENTUALLY YOU WILL NOT HAVE A JOB.
YOU SHOULD ALWAYS HAVE YOUR SOCIAL SECURITY CARD IN YOUR WALLET
NO - YOU ONLY NEED YOUR SOCIAL SECURITY CARD FOR THE DOING PAPERWORK AT THE BEGINNING OF A JOB - AND SHOULD BE STORED SOMEWHERE SECURE AT YOUR HOME.
WHAT ARE THE TIMES THAT PEOPLE WORK IN THE THREE MAIN SHIFTS. NAME ONE POSITIVE FOR EACHSHIFT AND ONE NEGATIVE.
DAY
AFTERNOON/EVENING
GRAVEYARD/OVERNIGHT
6 - 8 AM - 4 - 6 PM
12-2 PM - 8 - 11 PM
10-11 PM - 6-7 AM
IF YOUR SUPERVISOR ASKS YOU TO PUT THE NEW VIDEO GAME DISPLAY ON THE ENDCAP OF AISLE 3 - WHERE WOULD THIS DISPLAY GO>
AT THE VERY END OF THE AISLE - ON THE END FACING OUT. THIS IS A PREMIER PLACE FOR A PRODUCT TO BE DISPLAYED AND OFTEN IS A NEW PRODUCT OR A SPECIAL OFFER PRODUCT.
WHAT IS THE PURPOSE OF A COVER LETTER WITH A RESUME.....
IT IS LIKE A CHEERLEADER FOR YOU.
IT HIGHLIGHTS WHY YOU WOULD BE A GOOD MATCH FOR THE JOB - WITH YOUR SPECIFIC SKILLS AND STRENGTHS THAT MATCH THE AD'S SKILL REQUIREMENTS. IT IS A WAY TO INTRODUCE YOU TO THE HIRING MANAGER AND LET THEM SEE YOU AS A GOOD FIT FOR A JOB.
AN ANNUAL PLANT LASTS FOR TWO YEARS
FALSE - ONLY ONE YEAR.
PERRINEALS LAST A COUPLE OF YEARS - GO DORMANT IN WINTER AND THEN COME BACK WHEN THE EARTH WARMS UP IN SPRING.
YOU SHOULD ALWAYS PRE-PLAN HOW LONG IT WILL TAKE YOU TO GET TO AN INTERVIEW.
YES - UNLESS IT IS SOMEWHERE THAT YOU KNOW EXACTLY WHERE IT IS AND HOW LONG IT WILL TAKE YOU.
WHAT CAREERS IN HOTELS DO NOT REQUIRE A COLLEGE DEGREE TO START.
FRONT DESK
VALET
HOUSEKEEPING
LAUNDRY
BANQUET
MAINTENANCE/GROUNDS
WHAT DOES FIFO MEAN - EXPLAIN
FIRST IN FIRST OUT.
OLDER PRODUCTS ARE UP FRONT SO THEY GET SOLD FIRST - PRODUCTS WITH EXPIRATION DATES GET PLACED ACCORDING TO THE DATE.
WHEN YOU GO TO AN INTERVIEW - WHAT SHOULD YOU TAKE WITH YOU.
LIST OF REFERENCES
COPIES OF YOUR RESUME
ANY CERTIFICATES YOU MAY HAVE EARNED - SUCH AS A FOOD HANDLER OR A TECH SKILL.
NOTEBOOK/PEN/PENCIL/GOOD QUESTIONS YOU CAN ASK YOUR INTERVIEWER.
BONUS
THE BROOD X CICADAS WILL COME BACK IN 2038.
WHAT IS THEIR LIFE CYCLE LIKE??
YES - AFTER THEY COMPLETE THEIR MATING AND THE FEMALE LAYS THE NEW EGGS - THE ADULTS DIE OFF AND THE YOUNG DROP TO THE EARTH TO STAY UNDERGROUND FOR ANOTHER 17 YEARS.