New business billing
Renewal Billing
Cancellation codes
UND & Other Codes
Miscellaneous
100

Policy effective Feb 14 with a CSDD of the 14th. What is the first and last debit month?

January-December

100

What code for PMS monthly payments indicates the Renewal debits?

11

100

What code signifies an internal cancellation?

PRN

100

What does NN559 signify?

Cancelled policy.

100

Can a policyholder can change their CSDD at any time during the policy term?

NO - only on renewal

200

For PMS one pay how many days until the policy would cancel due to non payment?

62 days

200

How many days in advance is a renewal issued in PMS?

45

200

If there is a CP on the policy, the insured can still pay on the effective date of the CP?

No.  Payment must be received before the CP date.  Either at Travelers or at the Broker's office.

200

What screen do you find why a policy is cancelled?

PISA

200

Where does the broker send a request to have a CSDD changed?

AINQ - excluding Alberta PI auto.

300

Policy effective April 8, CSDD is the 25th. What is the first debit month?

February

300

At what date will a 1 Pay renewal lapse?

Day 30

300

What code indicates a lapse due to non payment on a renewal?

PSD

300

What does NN557 signify?

Agency closed - non-renewal of the policy


300

Are there any special conditions for a 3 Pay policy?

Can only be on a 12 month policy.

400

What is the finance fee for an Ontario Home policy on 3 Pay?

3%

400

When is a Reminder Notice on a 1 and 3 Pay renewal is issued?

6-10 days after the renewal date or issued date whichever is greater.

400

What code indicates cancellation short rate insureds request?

SIO

400

What does code NN551 signify?

Active policy.

400
Does a refund on an EFT/IMPP policy get deposited back into the bank account?

No - All refunds are in the form of a cheque

500

What code for PMS monthly payments indicates the new business debits?

10

500

Can the insured still pay if the renewal has been lapsed between 1-3 days?

No.  Insured will have to speak to their broker.

500

What code indicates the policy canceled prorata insured request?

PIO

500

What code on the PIDB screen represents an additional premium policy change and a credit policy change?

12

22

500

For a 3 Pay policy, where the first instalment only has been paid.  How will a credit policy change be handled?

It will be divided 50/50 over the 2nd and 3rd instalments