General
If some one is having an issue with their fob what information should you get from them?
Their name and fob number
What is needed to hold a room for reservation?
The rental deposit
What adult classes do we offer?
Fitness in the park, yoga, tai chi, water aerobics, aqua zumba and tennis
What is the maximum number of fobs a household can have at one time?
5 fobs
At what times does the splash pad get turned on Monday through Friday?
Monday at 11:30 and Tuesday through Friday at 10:15
Someone returns the chairs they rented during your shift and are now asking you for their deposit back, what do you do?
Let them know that all deposits are returned in the form of a check 7-10 business days after their rental
How do you print the cash receipt report?
Click on reports, Cash receipt reports, check that the date is correct, click on transaction site, select all, add all selected and run the report
When do fishing licenses expire?
1 year from the date of purchase
When do we accept janitorial bids?
October
What is required to have spirits/Liquor during a room rental?
The alcohol fee to secure an officer, special event insurance with $1 million in coverage and a licensed bartender with a copy of their certificate of insurance
What are all summer camp participants required to wear and what is the last day of summer camp?
Mask and July 30th
How much are sunsplash tickets and what do they include?
$31, they include admission and a round of golf
What does a resident need to do to gain access to the app?
Need to log on to the app or website, request resident access, give their name, address and email.
Who can rent the entertainment area and what is included in it's rental?
Residents only. it includes use of the grill, extra tables and chairs
How does someone get to activenet through the HOA website?
Go to dobsonranchhoa.com, under the activities tab click classes, activities and sports then click on the salmon colored box to get to activenet.
How many boat permits can be purchased per household?
3 permits maximum
How much are the HOA Dues quarterly and annually?
$138 quarterly, $552 annually
How many reservable spaces do we offer and what are they?
12. Grande room, chica room, sunset plaza, entertainment area, 4 tennis courts, 2 racquetball courts, saratoga room and Laguna park ramada
What is the maximum number of participants allowed for water aerobics?
Pool capacity
Which tickets/ punch cards can be purchased by non-residents?
Fitness in the park, Fishing licenses, movie tickets and sunsplash tickets