MY SCHEUDLE ACCOUNT
If you do not change or adjust your contact notifications, what does Andgo default to for offering shifts?
Phone Call
What is the submission window for shifts that start today?
15 minutes
What is it called when Andgo launches multiple shifts for the same unit, time and occupation?
Hint: This will allow us to award multiple people for the same call out.
Shift Stack
How do you prevent a shift from being called out?
Remove the shift from ESP
Are YOU able to update you email on Andgo?
Yes,
You can update your personal email to receive notifications
How many days in advance am I able to set my preference to Automatically bid on my behalf?
0-24 hours, 0-48 hours, 0-72 hours
0-48 hours,
Selecting AutoBid will allow Andgo to bid on your behalf for ALL shifts that fit your preference criteria.
What is the submission window for shifts that start 2-6 days?
3 hours
If you award the first person on the list of bidders, do you have to add a deny reason for the other bidders?
Not for bidders below, no.
Bidders above the granted person will require a deny reasons
What time is the last call out of the day?
Is there an Andgo APP?
No, there is no downloadable APP.
You will need to log in via a web browser
What tab can I change my preferences for Types of Shifts, Days of The Week and Shift Lengths?
Smart Call Preferences Tab
What is the submission window for shifts that start 7-29 days?
24 hours
What happens if a shift requires a skill?
Load ESP shift with skill requirement and see if a person with the skill has bid for the shift.
Award according to their unions.
What happens if you get a late sick call after Andgo's last shift call out for a night shift?
Yup, you're excited!
MANUAL CALL OUT!
I have to re-login to Andgo when using my employee and scheduler account? True or False?
False,
Just switch profile to the scheduler view.
Will employees be able to see the reason why they were not granted a shift?
Yes,
Reasons for denied shifts will be displayed
What is the submission window for shifts that start 30-112 days?
5 days
What order does BCNU filter their bidders?
What order does HEU filter their bidders?
Answer both for full points
Seniority? Status? Status then Seniority, Seniority then Status?
BCNU --> Status then Seniority
HEU --> Seniority
What does it mean if a Shift Requires Maintenance?
The Shift Has No Bidders