Before And After
Customer has a question about business licenses in 50 states, what is the next steps
What is BL Handoff
I need to check if my peer is on Lunch
what is Peer Availability
We moved to a new
location, please update your system
What is Update ARROW
I am unable to place an order through E1 for a NEW customer
What is terms and conditions
What does SF mean
Sales Force
You have a new case, customer plans to send documents, what are next steps?
What is update case overview
I need SF Support
What is General Links
I need to make some
updates in hCue. Who can change it?
What is Superuser
Who is our CEO
Who is Nancy Mckinstry
@ mention to tag someone in the comment
What is Chatter
You've Done it! You marked CTAC Opp as Won. What are your next steps.
What is submit a Lead
I need to update myself as PTO
What is OOO
I need you to prepare the forms for my Cancellation
what is doc prepp
what is Bell
Place a reminder
What is task
Customer emails and is upset about resolved SOP, what are next steps
What is escalation?
I need to confirm ARMS TM or PTM
What is Account
We filed an amendment in our home state to change
our name, we need to update our permits
What is Business Licensing
Sign into this for access to Arrow and E1
What is VPN
Who on our team helped with lighting launch
Customer emails two TM, Two cases are created, what is next step
What is reassign
I need to confirm a POA
What is the Won Opportunity
I need a status check
What is bring down letter or GS
Fast
When did lighting Go Live
07/13/2020