The Patient Chart
Insurance Benefits
Computers
The Office
Answering Phones
100

This provides subjective data about a patient to assist the provider in arriving at a diagnosis.

What is Health History

100

What do you call it when the office accepts insurance payments directly from the insurance company?

What is Assignment of Benefits

100

What is a printer an example of?

What is an output device

100

What prevents patients in the waiting room from hearing confidential patient information?

What is the sliding window?

100

This is what you call it when the medical assistant determines which calls go through to the physician

What is Screening?

200

This is the physician's interpretation of the patient's condition as recorded in the POR progress notes. 

What is the Assessment

200

Under a managed care plan, what is the fixed amount of money that a patient is required to pay each time he or she receives treatment?

What is a Co-pay

200

What do you call the device that blocks the computer screen image to anyone not directly in front of it?

What is a privacy filter?

200

When making a computer password, what should you use?

What is Random series of letters and digits?

200

This is the first thing you do when you answer the phone. 

What is  Identify the practice and who you are. 

300

This is the name for a review of the health status of blood relatives. 

What is Family History

300

How does the medical assistant verify that a patents insurance will cover a procedure done in the office?

What is Call the Insurance Carrier

300

This protects a computer network from unauthorized access 

What is a firewall?

300

This is what you consider a patient who has been seen in the past 3 years. 

What is an established patient?

300

This is what an answering service does when used by a medical office.

What is answer calls when the office is closed.

400

The purpose of these are to update the medical record with new information.

What are progress notes?

400

Which codes are necessary when submitting insurance claims?

What are diagnoses and procedure codes?

400

This type of printer prints at a faster speed

What is a laser printer

400

You should provide two to four of these per provider. 

What are waiting room chairs. 

400

What device adds computer capabilities to a telephone?

What is a Smartphone

500

This is a systematic review of each body system

What is Review of Systems (ROS)?

500

This must be given to patients if you suspect that Medicare may not pay for a provided service.

What is Medicare Advance Beneficiary Notice?

500

This is used to access the World Wide Web

What is a Web browser

500

These should be kept in a locked drawer within a locked cabinet seperate from other items.

What are controlled substances?

500

You need to keep this in mind when placing long distance calls to another state. 

What are Time Zones?