Answering the phone in 3 rings
What is Phone Etiquette
Senior Vice President
Who is Steve Gratz
Define the word Hospitality
What is Welcoming treatment of our guest
Frozen Spring Roll
What is 5 Minutes
Oprah Winfrey Shoe size
What is 11"
What is the cut size of Zucchini
What is 3/4" x 3/4"
Writing Guest name on top of the ticket
Packing Food togo
Payroll
Who is Cindy Hirschmann
If a guest comes in the restaurant at 8:55, can they eat in the dinning room
What is Yes!!!!!!!!!!!!!
Alto Sham Hold Time
What is 30 Minutes
Shaquille O'Neal Shoe Size
What is 23"
What is the cut size for Red Bells in Thai Vegie mix
What is 1" x 1"
Eyes at 10', and Verbally greet at 5'
What is Greet and read the guest
Hot News
Who is Missy Roberts
What do we do when a guest has a problem , or is upset
What is we use BLAST
Beef
What is 40 second
Tom Hanks Shoe Size
What is 11
Daily Double
What is the Prep/cook time for the Rice noodles
What is 20 minutes
Acknowledge anyone in a 5' area around you
Yeild to every guest every time
Head of Catering
Who is Raquel Hernandez
What do we do when a guest alerts us of an allergy
Use the allergen guide, and let the cook know
Fried Dumplings
What is 2:30 Minutes
Andre the Giant Shoe Size
What is 58"
What is cut size of sliced white meat chicken
What is 1/4" thick x 1" -1.5"length, and width
Be ready for revenue serve all food with in 8 min ticket times
Running Food
Big Dog
Who is Lorne
What is the upgrade cost for Chow Mein, or Egg Fried Rice
What is 2.29 pre tax
Cream Cheese Wontons
What is 1:30 Minutes
Micheal Jordan shoe size
What is 13"
What is the total weight of 1 batch of Asian Lettuce wrap vegie mix
What is 26oz - 10oz Water Chestnuts, 16oz Mushrooms