TV
INTERNET
CDV
SECURITY
Xfinity Mobile
100

How many channels come in the Starter package?

140 channels

100

what's our fasts t internet speed right now?

Gigbit 1200down/35up

100

How do you promote the E911 feature?

Story share(personal story)my daughter has asthma Good for parents and peace of mind

100

What is our new monitoring option for home security?

Xfinity Self Protection

100

How much can a customer save by switching over to Xfinity Mobile?

up to $400.00 the first year.

200

How much is HBO Max a month?

$14.99 more per month

200

How much is the xfi complete monthly?

$25.00 more per month 

200

Can you use the voice services to make long distance calls?

Yes

200

What are some of the features that come with our Home Security Plan for 40.00 a month? 

24/7 monitoring

Xfinity Home App

Celluar System back up

200

What are the 4 P's?

Provider

Price

Plan

Phone

300

How many channels come with the Preferred package?

220 channels

300

How much is the monthly modem rental?

$14.00 more per month

300

What is your save attempt with voice service?

I always recommend the voice because of the E911, and I share my story.

300

What are some features that come with the Home Security Plus Plan for 50.00 a month?

Motion-activated recording

Store 7 days of recordings

can have up to 6 cameras

300

What to three features to get the customer excited about Xfinity Mobile?

The savings

The coverage

#1 in customer satisfaction



400

How much more is it to add SET package?

$9.99 more per month

400

What other service comes with internet only?

Flex Box

400

How much is the voice service?

$10.00 more per month plus tax which is about .95cents

400

Name one thing you get with the 24/7 Professional monitoring? 

Get real time alerts

400

How much is 5 plus lines with unlimited data a month?

$20.00 per additional line

500

Name two ways a customer can use their voice remote?

to look up a channel (say Bravo)

to look up their monthly bill

500

Does an internet only customer qualify for Xfinity Mobile?

Yes 

500

what are some features that come with the voice service?

Call waiting 

caller ID

three way calling

Voicemail

500

How much is the installation for Home Security?

one time charge of $99.00

500

What features comes with Xfinity Mobile that no other company can offer?

Mix and match data plans