WFM
What is your username and password when calling out?
PeopleSoft ID, that will usually begin with a 6!
What is Know Before You Go?
To prevent the spread of COVID-19 and reduce the potential risk of exposure to you, your colleagues and our customers, we request that you complete this questionnaire, everyday before you come into our building.
How many days do you have to enroll in benefits as a new hire?
30 days, from your date of hire.
How often do we get paid?
Bi-Weekly on Thursdays!
What doors can you enter and exit the building through?
The front door, in front of the security desk and the back door, by the break room.
Do we have a point/tally system when reporting absences?
No
If you are not vaccinated, where is it required to wear your mask?
Anytime you are not at your desk where you are socially distancing. (bathroom, break room, hallway).
When are your benefits effective?
The 1st of the month following your date of hire.
How many paid Holidays do you get each year?
7 Paid Holidays
New Year's day
Martin Luther King Jr. Day
Memorial Day
Independence Day
Labor day
Thanksgiving Day
Christmas Day
What are our hours of operation?
7am to 1am
How many absences are you allowed to have during training?
Zero! Attendance is a crucial part of your introductory period of employment.
What are good ways to practice clean workspace and good hygiene?
Washing your hands and using hand sanitizer
Following proper cough and sneeze etiquette
What percentage does Charter match for your 401K?
6%
Where can you find the Employee Handbook?
Panorama
Name all 4 members of our HR Team
Jennifer Persaud - HR Director
Shaquia Lusby - HR Manager
Julia Reich - HR Generalist
Marcus Chisholm - HR Generalist
What is the National Attendance Hotline call out number?
1-844-810-7373
Stick it to COVID!
How long do you have to be employed with the company to be fully vested?
3 years!
What app gives you access to update your personal details, view your paystubs and update your direct deposit information?
PeopleSoft
Name our VP
Rick Belden!
What are attendance guidelines during your training?
Absences - Greater than 60 Minutes
First Occurrence - Documented Warning
Second Occurrence - Written Warning
Third Occurrence - Final Written Warning
Fourth Occurrence - Separation
No Call/No Show - Separation
When are you considered to be fully vaccinated?
You are considered fully vaccinated when 2 weeks have passed since your second dose of the Pfizer or Moderna vaccine or 2 weeks have passed since your single-dose of the Johnson & Johnson vaccine.
How many medical plans do we have? Can you name them?
Healthy Choice- Health Savings Account
Healthy Advantage - Health Reimbursement Account
Healthy Select - Health Reimbursement Account
How many personal hours do you get per year? Do these hours rollover into the following year?
1/1- 3/31 = 32 hours
4/1- 6/30= 24 hours
7/1- 9/30= 16 hours
10/1- 12/31=8 hours
Personal Hours do not rollover.
Name 3 do's and don'ts for Casual Attire
Do's
Casual Shirts or blouses, Sweaters, sundresses, jeans, skirts, sandals, tennis shoes, sneakers, boots
Don't
Torn or frayed clothing, offensive words or pictures, hooded sweatshirts, sweat pants, leggings or yoga pants, shorts, mini-skirts, flip-flops