Fareharbor General Q's 1
What is the standard fee for an API connection?
2%
What word for family, does FH call itself? It starts with an 'O'.
OHANA
end user/ customer
What is a name for the companies FH partners with?
Clients
What is another word for the Dashboard?
The back end
Can you name the 4 main categories of travel, and which does FH power?
1- transportation
2- lodging
3- dining
4- ACTIVITIES
What is the Fh online booking fee?
6%
What is FH terminology for the online website view accessed by the customers?
The front end
What is the name of the online form where customers make reservations.
The book form
What are the three different customer type categories we can create and what is the common feature for two of them and a special feature about the third?
People + equipment- have a duration
duration- no duration
What is the key benefits of a lightframe?
Overlay on the clients website. You stay on the same url. Creates sense of trustworthiness
What is the name of the Resource that Fh has provided for their client in order to be able educate themselves by viewing webinars, videos, reading articles and more?
Fareharbor Compass
Using best practice, where do we make custom fields required?
On the settings level.
What is the name of the feature used to keep CF's hidden and appear only when we want them to?
Logic
I need to close my business for all of next week quickly. Where should i go?
The bookings calendar availability updater.
What are the tiers we categorise our clients in to and when do we announce the tier level to our clients?
T0, T1, T2, T3,T4 and T5
NEVER
What is the credit card processing fee for Australia and NZ?
au= 1.9% +30c per transaction
nz= 2.4% +30c per transaction
A tour can have 10 people. But i only allow 2 children to come on any given tour. What is the name of this restriction?
Customer Type Per availability capacity.
What are the three main price sheets and please indicate which one acts as the "settings" level.
base, direct, online
=BASE
I only want breakfast options available on my morning availabilities. Lunch on the midday availability and dinner options on my evening availabilities.
What should i create and apply to achieve this?
Whole booking field groups