Mobile Banking
Can escrow customers have personal online banking when they do not have deposit accounts?
Customers need to have an established relationship with the bank other than the escrow account to use Online Banking.
Can business customers change their User ID and Password themselves?
Business customers cannot change their User ID; however, they can change their Password.
This employee learned how to waterski when they were 6 years old.
Who is Tamy?
The speed codes in teller premier for a loan payment, miscellaneous credit and debit.
What is 501, 601, and 701?
Another form of currency FNBA accepted upon opening.
What is gold?
When will a mobile deposit be credited to an account?
Deposits submitted on a normal bank business day before 4pm AST will generally be posted to your account by the next business day.
Deposits made after 4pm AST or on a weekend or holiday will generally be processed the next business day and credited to your account within two business days after the deposit is submitted. Our standard hold policies apply, and any holds placed are at the bank’s discretion.
How can I determine if an account is enrolled in e-Statements?
Conduct an Account Inquiry and click the Codes tab. In the Statement/Notification area, the Handling Code field will reflect “X” or “Z” if the account receives e-Statements.
This employee used to run marathons.
Who is Pauline?
The month a check presented in September would stale date.
What is March?
The year First National Bank of Anchorage was founded
What is 1922
How long are e-statements available online?
E-statements are available for up to 2 years. For checking accounts, the e-statement history begins accumulating when the customer enrolls for e-statements. For savings accounts, up to two years’ worth of e-statements can be available upon enrollment.
Who has the authority to sign Business Essential documents?
The individuals with Powers 2 on the Resolution have the authority to sign Business Essential documents.
This employees favorite show is the handmaids tale.
Who is Shauna?
The branch limit for outgoing wire transfers.
What is $200,000?
The founder of First National Bank of Anchorage. Their previous job before banking.
Who is Winfield Ervin and what is a candy maker?
The amount of debit cards a customer can register onto card valet.
What is a maximum of 15 cards?
What are the Business Bill Pay service fees?
The first two months following the initial Bill Pay enrollment are free; afterwards, Business Bill pay is $5.95 per month
This employee rode an elephant as a child.
Who is Kylee?
List 3 trans codes you might use for a SAV deposit.
You might use:
108 force re-open deposit
109 regular deposit
110 reg cc hold 2 days
111 reg cc hold 5 days
112 reg cc hold 7 days
How much the new building for the Sitka branch cost, and when it was built
What is $2 million, and the year 1983
The daily mobile deposit limit.
What is $5,000?
What should Business Online Banking users do if they are locked out of their account?
If a user is locked out, the system administrator should call the Call Center to have the user's access restored. Alternatively, the SA can delete the user's account and recreate the user profile.
The Philippines is an archipelago that has more than 7,107 islands. But it is divided into 3 Major Islands. Which Island is Clarence from?
What is Luzon?
When scanning, if an item is missing something on it and requires a change, what is the proper way to re-scan it?
Use the "Update item" button, put the item back into the scanner, and select "re-scan".
Number of presidents FNBA has had since it was founded/opened?
7 with Dan Cuddy serving as bank president three different times
Winfield Ervin
Warren N Cuddy
Dan H Cuddy 1951 – 1981, 1986 – 1991, 1993- 2015
Jean P Pfeifer
David W Cuddy
Betsy Lawer
Doug Longacre