Scheduling Protocols
ESP 21 #1
ESP 21 #2
Misc

CARD

100

All Schedules should be input by this date.

What is the 25th of the month?

100

You should run your comp report _____ during the day

What is 3 times?

100

This is use to track client authorizations, and what is my responsibility as the OM in this app?

What is client auth tracking, and assign the BCBA's and assist them to stay on track with the timeline.

100

Payroll Closes at this time.

When is 10 am payroll Mondays, 5 pm nonpayroll Mondays?


100

100% is the CARD standard for...


What is treatment integrity (Contract Fulfillment)?


200

This is the time a Behavior Technician should wait for a client before a session is cancelled

What is 15 minutes?

200

This is the excel version of Scheduler.

What is work log excel format?

200

This is the direction to work in the Payroll App

What is right to left?

200

These trainings need to be completed within the first 30 days for a new Behavior Technician. 

What is BLS and ABM?

200

This is the year CARD was founded

When is 1990?

300

These 2 schedules need to be given to a new Behavior Technician on HR day.

What is training/overlap and permanent schedule?

300

These appointments are listed on Work Log A of the comp report.

What is all appointments under 15 minutes?

300

This is listed on Work Log B of the comp report.

What is Drive time that has been adjusted by the BT in skills or 30/30 discrepancies?

300

List the order of corrective actions, and include which one/s require  HR approval for attendance.

What is Verbal, Written, Final, and Termination.

Need HR approval for termination due to absences

300

These are the 3 items a family  will need to submit to start admissions process.

What are:

Diagnostic, Front and back of Insurance card, and Prescription for ABA?

400

This is what the admin team should ask the clinical staff to verify a session that has not been rendered.

What is:

Did you attend, what time, and where?

400

This is the application to use to note a corrective action for and absence has been provided.

What is the Therapist Cancellation Corrective Action?

400

This is what to do if your office goes over a client allotted funding also known as an appointment overage.

What is try to shorten following sessions to make up for overage (if auth allows) or submit HDT for nonbill overage request.

400

This is when a new hire can start HR Day.

After they have cleared the HR clearance tracking spreadsheet and are on the completed tab

400

This is where you upload all Behavior Technician Credentials.

What is ConCred?


500

This needs to be completed by family PRIOR to conducting or scheduling an intake.

What is the Informed Consent?

500

All the reports you need to run daily in ESP21.

What are:

Appointment Overages, Contract Fulfillment (monthly), Comprehensive, and Client Auth Tracking?

500

This is what to do in the Time Detail tab in Payroll Application.

What is adjust drive times that deviate from predicted time by ERP and verify appointments over 30/30?

500

These all need to be done prior to submitting termination of employee on workday. (voluntary with notice)

What is:

verify last day and time of work, cancel appointment after and delete the rest, approve employees time in payroll 2 business days prior to term date.

500

This is the founder of CARD.

Who is Dr. Doreen Granpeesheh?