MOB
FIBER
AWB
Voip
Misc
100

The number of months to finance equipment. 

What is 36 months?

100

The two different types of Fiber. 

What is ABF (FTTB) and GPON (FTTP)?

100

The price for AWB 12m. 

What is $100?

100

The Caller ID shows the main number on all lines. 

What is Flexible Caller ID?

100

The system that we use for credits and simple orders in other regions. 

What is guided work flow (GWF)?

200

The two main types of OS for Smartphones. 

What is Android or Apple?

200

The type of order issued when changing from any other transport to FTTB. 

What is a move order?

200

The speed of the Essentials. 

What is best effort?

200

In the event of an outage the calls will automatically forward to a pre-designated number. 

What is safe call forwarding?

200

The resource that we use to cut down on transferring to other departments. 

What is CREW CHAT?

300

The GO TO job aid for all up to date Mobility Promotions. 

What is the MOP?

300

The three speeds of GO BOLD pricing. 

What are 100/100m, 300/300m, and 1G/1G?

300

Required for speeds 50m and up. 

What is Nighthawk 5G?

300

The price for each additional line after the first. 

What is $30?

300

The regions that we handle. 

What is ALL regions?

400

The minimum monthly rate for Wireless to qualify for AFL. 

What is $30?

400
We bundle this with every single FIBER offer. 

What is Safe & Secure bundle (Internet Back Up & DNS)?

400

Free with 12m-25m speeds. 

What is Unite 2?

400

The service that creates a customizable call tree.

What is Business Attendant?

400

What we use for Complex customers if all other resources have been exhausted. 

What is the Complex Referral Form?

500

The three Unlimited Plans.

What are Elite, Performance, and Starter?

500

The type of Fiber that may be available with additional engineer approval. 

What is Light Green?

500

Free with Essentials. 

What is MiFi 8000?

500

The special promo offered to new lines and Winbacks to close the sale. 

What is main line $25 with two months free?

500

What we must do before we can add a line to an existing mobility account. 

What is send and validate a temporary PIN?