Accuracy
We met the following issue.
We faced the following issue.
We are sorry for the inconvenience .........
We are sorry for the inconvenience caused.
When do we start a new paragraph?
When we express a new idea or thought.
If you start your email with "Dear Sir/Madam", how should you finish it?
Yours faithfully
I'll finish it on next Friday.
I'll finish it next Friday.
Do not .............. to contact me if you have any further questions.
Do not hesitate to contact me if you have any further questions.
Is it a complete sentence? (Regarding your issue.)
No, it doesn't have a subject and a verb.
Will you use contracted (short) forms in your email if you want to set a friendlier tone?
Yes
The issue has been resolved on Friday.
The issue was resolved on Friday.
Can we bring the meeting ........ to Monday 11 a.m.?
Can we bring the meeting forward to Monday 11 a.m.?
Is it a good idea to write one email on 2 different topics?
No, it's better to send 2 separate emails.
What is the difference between tone and style?
Style can be formal, neutral (semiformal) and informal.
Tone is the emotional quality of your communication (e.g. sarcastic, patronizing etc.)
I’m glad we had the opportunity to discuss about future releases.
I’m glad we had the opportunity to talk about/ to discuss future releases.
Please keep me ............ on any developments and updates.
Please keep me posted on any developments and updates.
In what case it might be ok to skip the salutation in your email?
If it's an exchange of emails on the same day.
Can you mix formal and informal styles in the same email?
No, that would be weird.
I suggest to discuss it next time.
I suggest discussing/we (should) discuss it next time.
............... to our meeting yesterday, let me summarize the main points.
Further to our meeting yesterday, let me summarize the main points.
It looks like a poem :) + the reader might find it difficult to follow the main ideas of your email.
What effect it might have on the reader if you change the style from neutral/informal to formal in your next email?
The reader might think that they've done something wrong and upset you.