INTERPERSONAL COMMUNICATION
THIS PROCESS IS DONE BY CONVERTING MEANING INTO MESSAGES COMPOSED OF WORDS AND NONVERBAL SIGNALS
WHAT IS ENCODING?
GROUPS GO THROUGH FOUR NATURAL STAGES TO REACH PERFORMANCE. THIS IS THE INITIAL STAGE ____________
WHAT IS FORMING?
THE ACRONYM EQ IS THE MEASURE OF YOUR ________________
WHAT IS EMOTIONAL INTELLIGENCE?
THIS MEDICAL PROFESSION RANKED #1 ON THE PUBLIC TRUST SCALE
WHAT IS NURSING?
THIS COUNTRY IS THE #1 TRADING PARTNER OF THE UNITED STATES
WHAT IS CHINA
EMOTIONAL INTELLIGENCE IS DIVIDED INTO FOUR DOMAINS: SELF-AWARENESS, SELF-MANAGEMENT EMPATHY AND _______
WHAT IS RELATIONSHIP MANAGEMENT?
THIS TYPE OF DIVERSITY INVOLVES TRAITS SUCH AS AGE, GENDER , ETHNICITY AND SEXUAL ORIENTATION
WHAT IS INHERENT DIVERSITY?
WE EXPERIENCE THIS WHEN OUR EMOTIONS CONTROL OUR BEHAVIOR, MAKING US FEEL LIKE FIGHT OR FLIGHT. IT OFTEN CAUSES US TO REACT WITHOUT THINKING. THIS IS REFERRED TO AS EMOTIONAL ____________
WHAT IS EMOTIONAL HIJACKING?
THIS PROFESSION WAS RANKED ONE OF THE LOWEST ON THE TRUST SCALE.
CAR SALES OR LOBBYIST
THIS IS REFERRED TO AS THE PRESENCE OF MANY CULTURAL GROUPS.
WHAT IS DIVERSITY?
THIS TYPE OF NOISE REFERS TO INTERFERENCE DUE TO ATTITUDES, IDEAS, AND EMOTIONS EXPERIENCED DURING AN INTERPERSONAL CONFLICT
WHAT IS PSYCHOLOGICAL NOISE?
THIS IS SAID TO BE THE MOST PRODUCTIVE TIME FOR MEETINGS BETWEEN THE HOURS OF 10:00 AM AND ___________
WHAT IS BETWEEN 10:00 AM AND 12 NOON?
OF THE FOUR DOMAINS OF EMOTIONAL INTELLIGENCE, THIS IS CONSIDERED THE FOUNDATION AS IT INVOLVES UNDERSTANDING YOURSELF AND YOUR EMOTIONS.
WHAT IS SELF-AWARENESS?
THIS ERA OF TRUST IS DESCRIBED AN A PERIOD WHEN THE GOVERNMENT AND CORPORATIONS WERE NOT TRUSTED
WHAT IS THE POST-TRUST ERA?
___________ REFERS TO A MIND-SET THAT PRIORITIZES INDEPENDENCE MORE HIGHLY THAN INTERDEPENDENCE.
WHAT IS INDIVIDUALISM?
What Generation was born prior to World War II
What is Traditionalists?
THIS TYPE OF NOISE OCCURS WHEN COMMUNICATORS APPLY DIFFERENT MEANINGS TO THE SAME WORDS OR PHRASES.
SEMANTIC NOISE
THIS TYPE OF THINKING IS WHAT OCCURS WHEN GROUPS VERBALLY OR NON-VERBALLY AGREE TO IDEAS WITHOUT GATHERING ENOUGH INFORMATION.
WHAT IS GROUPTHINK?
THIS IS ONE OF THE FOUR DOMAINS THAT SHOW AND UNDERSTAND THE INTEREST AND FEELINGS OF OTHERS.
WHAT IS EMPATHY?
THIS GENERATION GREW UP DURING THE KING AND KENNEDY ASSASSINATIONS.
WHAT ARE THE BABY BOOMERS
IN THIS TYPE OF CULTURE, PEOPLE TEND TO DISTRIBUTE POWER EVENLY
ASIDE FROM ORAL COMMUNICATION THIS IS RANKED AMONG THE MOST IMPORTANT COMMUNICATION SKILL
WHAT IS ACTIVE LISTENING?
THIS IS SAID TO OCCUR WHEN GROUP MEMBERS SEE OUTSIDERS AS INFERIOR TO LESS COMPETENT.
WHAT IS STEREOTYPING?
Aside from oral communication,this skill is the 2nd most import skill for managers to have.
WHAT IS LISTENING?
SURPRISINGLY THIS GENERATION WAS CONSIDERED LAZY BY THE GEN Y GENERATION.
WHAT ARE GEN Z'S
THIS REFERS TO A MINDSET THAT PRIORITIZES INTERDEPENDENCE MORE HIGHLY THAN INDEPENDENCE
WHAT IS COLLECTIVISM?
IN A POST-TRUST ERA, THERE IS A DEFICIT OF THIS
What is Trust?
Stephen Currie CITED THAT THIS COMPANY LACKED CREDIBILITY AND DENIED THEM A CONTRACT
WHAT IS NIKE?
This is the process of interpreting Messages from others into meaning
What is decoding?
Surprisingly Stephen Currie trusted this company enough to sign a contract with them
What is UnderAmour
The R in FAIR stands for This
What is Respect?
THIS TYPE OF NOISE OCCURS WHEN THERE IS BACKGROUND AND EXTERNAL NOISE SUCH AS A RADIO
WHAT IS PHYSICAL NOISE
AFTER THE FORMING STAGE, THE NEXT STAGE IS THE ONE THAT GENERATES MORE OPINIONS, ATTITUDES, AND CONFLICTS.
WHAT IS STORMING?
THE ACRONYM CQ ALSO STANDS FOR THIS TYPE OF INTELLIGENCE
WHAT IS CULTURAL INTELLIGENCE?
People who are low in _______________ will always be more concerned with the task than building repoire with others
What is Relationship Building?
THE TERM ETHNOCENTISM REFERS TO A BELIEF THAT ONE'S CULTURE IS WHAT
MORE SUPERIOR or BETTER
The M in AIM stands for this
That is Message
This VP of Microsoft was fired after releasing one of the poorest written corporate memos
Who is Stephen Elop
A dimension of Emotional Intelligence, this is the ability to understand what is really going on with them.
What is Empathy?
The Endelman Barometer is used to measure across these corporations.
What is trust?
Our guest Speak Zain Amir is from what Country
What is Pakistan?