Who knew?
This type of ticket request has the highest submission that the CUHA Support Team receives.
What is User permission changes?
This software application has "tokens" and allows a "hands off" approach
What is PayJunction?
This group of people assist with Permission changes, Product Setup, Templates, Workflow changes, Integration issues, etc.
What is CUHA Support Team?
Currently, this software application is fully "flowing" in 2 areas of our hospital (Anes and SACP).
What is SmartFlow Sheets?
In grade school, you may have used something similar to this to buy candy, chips and drinks instead of medications and supplies.
What is Cubex?
This is the best way to reach the CUHA Support Team and it can be accessed via a desktop icon or as a link on the Internal Homepage
What is the CUHA Support Team Ticket System Link?
This the ezyVet version of an electronic flow sheet.
What is VetRadar?
This system aids in patient record collaboration between ezyVet and with rDVM’s to provide continuity of care.
What is rVetConnection (rVetLink)?
This is typically used for daily internal communications but can also be a quick way to notify teams of an urgent issue.
What is Cureatr?
These are the ezyVet-SACP Go-Live and CUHA Go-Live Dates
What is SACP June 4, 2018 & CUHA October 22, 2018
COVID 19 introduced this virtual consultation software application to CUHA clients as an alternative to in-person appointments.
What is TeleVet?
It is blue, easy to find in ezyVet and is a reliable source of information for training guides, system releases, new features, and CUHA specific SOPs.
What is the ezyVet Help Tab?
This is happening on 12/1 and will bring changes to the way our ezyVet invoices will be displayed.
What is v30 upgrade?
This software application links the lab database (VetView) with our hospital software (ezyVet). It is the one "true" source of information across systems.
What is cLabs?
Hardware issues (computers, printers, labels) Window updates, oh my! These should be submitted to this CVM Department
What is VMIT?
cuha-it@cornell.edu