Apple Care+
5 products covered by AC+
What is iPhone, iPad, Watch, Mac and Apple TV?
The carriers we support in store
What is AT&T, TMobile/Sprint & Verizon?
The payment options customers have
What is iUp, iPhone payments, ACMI & carrier financing?
The iPhone models we sell in store
What is iPhone 13/mini, 13 Pro/max, 12/mini, 11 & SE?
The meaning for APPLE
What is approach, probe, present, listen & extend?
Product(s) covered by Theft & Loss
What is iPhone?
Someone considered a new customer
What is adding a line or creating an account?
The benefits of iPhone Upgrade Program
What is new iPhone every year, AC+ included & unlocked iPhone?
The iPad models we sell in store
What is iPad Mini, 9th gen, Air & Pro?
The three A's
What is acknowledge, align & assure?
The cost for a cracked iPhone screen with AC+
What is $29?
The obstacles you may face during activation
What is EasyPay delays, business account, and international customers?
The benefits of Apple Card
What is 3% daily cash back & 0% APR on monthly payments?
The Mac models we sell in store
What is MacBook Air/Pro 13, 14, & 16, iMac 24/27" & Mac Mini?
Elements of a personalized solution
What is products, accessory, services & apps?