PROGRAM
ISSUE CODES
TRANSFERS
SYSTEMS
FAQS
100

52

How many weeks is a claim active for?

100
Copy of birth cert., SSN, and ID to fact.finding@dc.gov

What are the required docs for an issue 81?

100

Issue 55, no determination, not packaged.

What is transfer to resolution?

100

You can see the amount of weeks a claimant has filed.

What can you verify on screen 07?

100

You made more or equal to your WBA?

What is you made more than the allowed amount?

200

26

How many weeks can your receive of regular unemployment?

200

Pay stubs, letter of separation, or termination letter.

What is required for an issue 03?


200

Issue 81, no determination not packaged, request for supervisor.

What is transfer to escalations?

200

The exact amount of taxes withheld from the claimants payment.

What is what can I view on screen 13?

200

Complete your weekly claim form manually and send if to fact.finding@dc.gov.

What is how do I file my weekly claim if I cannot file it online or by phone?

300

2

How many quarters are you required to qualify for UI?

300

Wage audit Notice to BPC.UM@dc.gov

What is required to get an issue 99 reviewed?

300

Issue 03, five days from DTEC date, no resolution.

What is do not transfer to resolutions?

300

On Salesforce under CLAIMS.

What is where do I view the claimants PUA application/notes?

300

Federal program expired on Sept. 4.

What is why am I no longer receiving benefits?

400

79 or until the program expires

How many weeks of PUA was I eligible to receive?

400

You would have to appeal or request a re-qualification?

How to get a dq on an issue 10,92, 20 overturned?

400

PUA, no re determination response, no notations.

What is do I transfer to PUA Staff line?

400

The base period and wages being used to determine eligibility.

What is what can you view on SCREEN 04?

400

Every Friday at 10:00 AM EST.

What is when do new appointments become available?

500

01-08

What are the program codes for a reg. claim?


500

You would have to appeal or request a re-qualification

How can I get my issue 10,20,92 DQ overturned?

500

When they want to speak to a SUP and there are issues outside something resolution or PUA can work.

What is when should I transfer to escalations?

500

Uploaded documents on WEBS.

What is where can I view documents received/attached from clmt?

500

You received benefits so you would just stop filing.

What is how do I close my claim?