Attentive
Is Attentive our biggest competitor
Yes
How does Klaviyo market their SMS product?
Consolidated tech stack
“All-in-one”
What’s the appeal of SMS Bump?
Price
Basic, simple, easy to use
Quick self-implementation
Why does Postscript beat us on price?
“Pay what you can afford"
Flat fee based on sends (message credits)
No subscription
Why do we win against Attentive?
Conversational Texting
Conversational Segments
10DLC
Reporting and Analytics
Why do we win against Klaviyo?
Conversational Texting
Conversational Segments
Customer Success
10DLC/Deliverability
Why is SMS Bump so “sticky”?
Part of the Yotpo suite of apps
Explain Postscript’s CS offering
No CSM for most brands
Email or chat support
Customer Marketing
SMS Guide, Academy
Explain Attentive’s 2-way capabilities
No Shopping Experts
Keyword-driven
Conversation Portal
Explain Klaviyo’s 2-way capabilities
Support focused
No Shopping Experts
Conversation Portal
Is SMS Bump’s reporting accurate? Why?
No
Miscalculated CVR
Why do we win against Postscript?
Conversational Texting
Conversational Segments
Customer Success
Deliverability / 10DLC
What are 5 of the top reasons Emotive wins?
Conversational Texting
Conversational Segments
Customer Success
ROI Guarantee
Scaling relationships
Human-to-Human Marketing
10DLC / Deliverability