Circulation
It's how we search for members in Circulation.
What is the Rider Directory?
The state of NO
What do we commonly refer to Delaware as?
5 Days
What is the notice requirement for DMAS?
Last name, first name
How do we search for members in LCAD?
7 AM to 8 PM
What are the hours of operation for Aetna?
Bright Health
What is the only plan in Circulation we use Network Provider for?
3 Business days
What is the notice requirements?
6 AM to 8 PM
What are the hours of operation for DMAS?
Ctrl + S
What are the keystrokes to save information in LCAD?
3 days
What is the notice requirement for Aetna?
Health Plan of Nevada
What is the plan in Circulation that we only provide ride assistance for?
Mass Transit
Which mode of transportation would Delaware prefer members to use?
Bridge and Tunnel Passes
What is unique about DMAS?
Leave a trip note.
What is the one thing we always do when we look at a trip in LCAD?
Non medical trips
What is unique about Aetna?
Simulate an Organization
What is the first thing we do in order to correctly find a rider in Circulation?
7 AM to 4 PM
What are Delaware's hours of operation?
Chemo/Radiation
Physical Therapy
Speech Therapy
Allergy Shots
Dr Visits
Pain Management
What are appointment types that do NOT qualify for Standing Orders?
Go to Rider Tab and check sub-tab 7 for trip limitations.
What are the steps for resolving a trip limits error?
Medallion 4.0
CCC+
DSNP
What are the rider types we have for Aetna?
Three One Way trips
What is unique about multi leg trips in Circulation?
Bariatric Stretcher Trips
What is something unique about Delaware?
Plan First
FFS Medicaid
ALTC Waiver
Cover VA
Cover VA ALTC Waiver
What are the types of Medicaid provided by DMAS?
This is where we can find all information about a trip, i.e. date it was inserted, cost of the trip, any changes that have been made and who made those changes.
What is the audit trail?
Dual Special Needs Plan
Which Rider type supports trips to Silver Sneakers?