INSURANCE
A process required by some insurance carriers in which the provider obtains permission to perform certain procedures or services is
For practices that do not use e-prescribing, where should extra prescription pads be stored?
Locked Cabinets
What type of scheduling allows for patients to schedule 24 hours per day and reduces calls to the office?
Self-Scheduling
TRUE OR FALSE: If a manager does not make a habit of writing formal reprimands to employees not performing as expected, insufficient evidence may be available to terminate their employment.
Without adequate documentation to support a manager's claims it will be difficult to terminate an employee
The use of a drug eliminates the disease
Cure
Provide the name of 2 different Government Insurance programs
Medicare
Medicaid
TriCare
ChampVA
Money owed by a company to other companies for services and goods.
Accounts Payable
A person who fails to keep an appointment and gives no prior warning or notice is known as what?
No-Show
Which of the following resume formats are customized to a specific job and includes detail key skills and how the applicant has demonstrated those skills?
Targeted
Service provided to stop certain conditions from occurring or to lead to an early diagnosis are considered
Preventative
False!
Direct billing is completed when the claim is submitted directly to the insurance company for payment and processing
True or False: The duty of care is the level and type of care an ordinary, prudent healthcare professional having the same training and experience in a similar practice would have provided under a similar situation.
True
For legal purposes, what needs to occur when a patient fails to keep an appointment?
Document in the patient's chart and schedule book/system
TRUE OR FALSE: Personal websites indicated on the resume should be professional and contain a professional image of the person.
True!
Personal websites that are highlighted on a resume should contain a professional picture of the potential employee as well professional material
This can occur when a medication is taken routinely, and the prior dose is not completely metabolized and excreted before the next dose is given.
Cumulative Effect
FALSE!
ChampVA is a military backed insurance program that is designed for former military members and their families if the member sustained a permanent disability and/or death
Services and/or supplies used to treat the patient's diagnosis meet the accepted standard of medical practice is the definition of:
Medical Necessity
False!
Diagnostic and testing facilities do not verify insurance information of patients, that is the job of the ordering provider
TRUE OR FALSE: Employee morale should not be a consideration when company decisions are made
False!
Employee morale and wellbeing should always be considered when company changes will have impacts on the employees
Provide 4 examples of the uses of drugs
Co-payment information
Co-insurance information
Please define the following:
Fraud
Waste
Abuse
Fraud: Intentional deception
Waste: Extravagant, needless spending
Abuse: Unintentional, improper use of resources
Wave
Modified Wave
Stream
Cluster
Provide 3 ways that management can avoid problems in the workplace
Careful definition of the areas of responsibility for each staff member.
Maintaining appropriate boundaries with employees
Acting fair in all situations
Encouraging staff to come and speak with them with issues
Who is financially responsible for a minor seeking treatment for STD without parental consent?
Parent/ Legal Guardian