Section 1
What do you sign that defines what you can do using the State of Indiana's Information Resources?
IRUA (You do not have free and unrestricted use of the State of Indiana's Information Resources.
Assistance programs that provide either cash assistance or benefits to individuals and families in need from any government entity
Where can you find the Local Office Front Desk Procedures?
OPS according to the lesson. Reality IEDSS online help.
The Logical Units of Work are found in the Left Navigation Bar.
What do you select on Task Details page when you are done with your task?
Mark As Complete
T/F The VRG-6 is a voter registration form that is tracked by the state and should never leave the local office?
True
What is a valid application file date?
The earlier of the date stamped by the local office or the date received at the document center
What is a document called that is received by the Document Processing System (DPS) that do not contain a reference number (barcode)?
Non-indexed document
What sub-navigation is is used to register an online application?
Maintain Application Sub-Module
Validate the address
What type of application for assistance do we screen for expedited application processing?
SNAP
False, it is not a program under FSSA/DFR
What are the ways an individual can apply for assistance?
FSSABenefits.in.gov, 800-403-0864 (We can take applications over the phone for Medicaid), Any DFR Office, U.S. Mail, Bureau of Developmental Disability Services (BDDS) office, Area Agency on Aging Office, ACA (Affordable Care Act) Health Coverage Navigators, Enrollment Centers, and Federal Marketplace
What makes a SNAP applicant eligible for expedited service appointment?
The applicant answers that their total gross income and total liquid resources added together are less than the shelter and utility costs of the household
What system of record do we use to enter information in?
IEDSS
For health coverage what can be an individual or an organization?
Authorized Representative
What are the two programs of presumptive Eligibility?
Presumptive Eligibility for Pregnant Women and Hospital Presumptive Eligibility
Who may qualify for Presumptive Eligibility?
Pregnant women, Medicaid eligible children under age 19, Low-income parents/caretakers, Individuals in need of Family Planning services, Former Foster Care children ages 18 through 25, and HIP eligible adults
When is an application a duplicate?
When an application is received requesting the same benefits for the same individuals as another application or case.
What Case Information is included in the Right Menu?
Case Number, Case Action, Case Status, and Local Office Flag
What does policy sites PPM and IHCPPM 1425.10.10 discuss?
The release of information to third parties.
T/F Not Approved, is a Case Status Type in IEDSS.
False
What are the three reasons/events when we would offer the client to register to vote?
Applying for benefits, renewing benefits, reporting a change in address
When an applicant applies for SNAP and Health Coverage, which application is registered first?
SNAP according to training and on tests. Reality Health Coverage.
There are three helps in IEDSS, what are they?
How to Help, Page Help, and Field Help